Dawn Messer
Huntersville,NC
Summary
Dynamic professional with a strong work ethic and exceptional organizational skills, experienced as a Training Coordinator at Walmart. Proven ability to develop engaging training programs and streamline onboarding processes, enhancing employee productivity. Adept at fostering teamwork and collaboration, while maintaining attention to detail in all tasks. Committed to continuous learning and improvement.
Overview
28
28
years of professional experience
Work History
Children’s Ministry Assistant
Assurance UMC
09.2015 - Current
- Assisted in planning and executing children's ministry events and activities.
- Supported lead volunteers in coordinating classroom activities and lesson delivery.
- Engaged with children to foster a welcoming and supportive learning environment.
- Collaborated with team members to create age-appropriate educational materials.
- Helped maintain organization of supplies and resources for ministry programs.
- Participated in training sessions to learn best practices for child engagement and safety.
- Adapted quickly to changing needs of the ministry, ensuring smooth program operations.
- Implemented creative arts-based activities into programming that promoted self-expression while reinforcing biblical teachings.
- Coordinated special events such as Vacation Bible School or holiday celebrations, providing memorable experiences for children and their families.
- Contributed to a safe and welcoming environment by maintaining clean, organized, and inviting spaces for ministry events.
- Fostered a sense of belonging among children by actively engaging them in conversations, listening to their thoughts and concerns, and building genuine relationships.
Office Manager
Messer Power Systems
03.2007 - 06.2012
- Managed daily office operations, ensuring efficient workflow and optimal resource allocation.
- Developed and implemented office policies, enhancing productivity and compliance with regulations.
- Coordinated communication between departments, improving collaboration and information flow.
- Oversaw scheduling and logistics for meetings and events, optimizing time management for staff.
- Streamlined document management processes, reducing retrieval time and improving data accuracy.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Training Coordinator
Walmart
09.1997 - 09.2011
- Developed and implemented training programs to enhance employee skills and knowledge.
- Coordinated logistics for training sessions, ensuring resource availability and participant engagement.
- Evaluated training effectiveness through feedback collection and analysis of performance metrics.
- Mentored new staff in compliance standards and operational procedures to promote consistency.
- Collaborated with departmental leaders to identify training needs aligned with organizational goals.
- Streamlined onboarding processes, reducing time required for new hires to achieve competency.
- Managed learning management system, ensuring accurate tracking of employee training progress and certifications.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
Education
High School Diploma - General Studies
South Webster High School
South Webster, OH05.1979
Skills
- Willingness to learn
- Strong work ethic
- Pastoral counseling
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Cleaning and sanitizing
- Multitasking
- Reliability
- Customer service and support
- Excellent communication
- Organizational skills
- Creative thinking
- Active listening
Timeline
Children’s Ministry Assistant
Assurance UMC
09.2015 - Current
Office Manager
Messer Power Systems
03.2007 - 06.2012
Training Coordinator
Walmart
09.1997 - 09.2011
High School Diploma - General Studies
South Webster High School
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