Dawn M. Greene
Prince George,VA
Summary
Detail-oriented administrative professional with a passion for delivering top-notch customer service and improving office efficiency. Skilled in managing administrative tasks, streamlining processes, and supporting team dynamics with a creative flair in graphic design. Proven ability to adapt, solve problems, and contribute positively to organizational goals.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Manchester Industries (Clearwater Paper)
Richmond, VA
10.2013 - Current
- Welcome merchants, patrons, and guests with professionalism, and issue necessary protective equipment to all plant floor visitors.
- Partner with the Operations Manager to provide support for daily plant operations, employee engagement, safety procedures, HR-related matters, and site-wide communication.
- Collaborate with the EHS Manager to document detailed records of hazards for multiple Manchester locations. Prepared and distributed weekly EH&S talking points to employees.
- Managed administrative activities such as maintaining stock levels of supplies, order processing, distributing incoming mail, coordinating FedEx/UPS shipments, reviewing purchase orders, and filing invoices for the accounting department.
- Provide key support for Human Resources by assisting with new hire onboarding, preparing and distributing new hire welcome kits across multiple locations, coordinating quarterly community outreach events, and facilitating various DE&I activities throughout the year.
- Organize various meetings and special events to ensure proper preparation and efficiency.
- Created a streamlined system for ordering customer and employee holiday cards to ensure positive engagement.
- Executed various graphic design projects, such as event-specific shirt designs for all sites, custom graphics for seasonal email branding, visually appealing onboarding materials, an educational coloring book for the TICCIT program, and business notepads.
Property Management Leasing Specialist
Ingram & Associates Real Estate Co.
Hopewell, Virginia
04.2008 - 10.2013
- First point of contact for tenants, owners, and visitors, to ensure excellent customer service and engagement.
- Processed tenant applications, accepted rental payments, resolved issues with property owners, and ensured that proper documentation was filed accurately.
- Developed, launched, and maintained the Property Management website.
- Drafted and issued leases per the Property Manager's consent, utilizing Instanet Forms.
- Managed service calls and documented case details.
- Developed and implemented new processes to increase office efficiency.
- Generated various legal paperwork and notifications, leveraging MS Suite.
- Created comprehensive welcome packets for new tenants.
- Assisted with automating office operations to streamline workflows.
- MLS coursework completed for an improved knowledge base.
Education
High school diploma -
Prince George High School
Prince George, VASome College (No Degree) - Graphic Design
Southern New Hampshire University
Hooksett, NHSkills
- Administrative support
- Collaborative team member
- Customer support expertise
- Data processing
- Detail-oriented
- Digital literacy and digital design
- Diversity and Inclusion Initiatives
- Effective multitasking
- Self-Motivated
- Microsoft Office Suite
Quote
When we can begin to take our failures nonseriously, it means we are ceasing to be afraid of them. It is of immense importance to learn to laugh at ourselves.
Katherine Mansfield
Timeline
Administrative Assistant
Manchester Industries (Clearwater Paper)
10.2013 - Current
Property Management Leasing Specialist
Ingram & Associates Real Estate Co.
04.2008 - 10.2013
High school diploma -
Prince George High School
Some College (No Degree) - Graphic Design
Southern New Hampshire University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Technical Skills
- MS Office (Word, Excel, PowerPoint)
- PaperSoft
- Adobe (Illustrator, Photoshop, Reader)
- Canva
- Concur
Activities
- Graphic Design, Sketching, and Drawing
- Creating digital artwork using software such as Photoshop, Illustrator, or Procreate
- Crafting and DIY Projects
- Community Service & Outreach
- Strategy Games
- Avid Book & Audio Reader and Podcast Listener
References
References available upon request.
Similar Profiles
Ashlye Rodas SantosAshlye Rodas Santos
Warehouse Worker at Manchester IndustriesWarehouse Worker at Manchester Industries
Bryan SavercoolBryan Savercool
Machine Operator/utility at Manchester IndustriesMachine Operator/utility at Manchester Industries
Tiffany CreamerTiffany Creamer
Logistics Coordinator/ Production Scheduler at Manchester IndustriesLogistics Coordinator/ Production Scheduler at Manchester Industries