Dawn M. Moras
Freeport,FL
Summary
Energetic and highly organized individual with talent for multitasking and problem-solving. Well-versed in tenant relations and property maintenance, bringing excellent administrative and communication skills. Committed to maximizing property value and enhancing tenant satisfaction. Experienced in 55+ resort communities.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Property Manager
FREEPORT RESIDENTIAL LLC, DBA RIVERWALK LANDING
01.2023 - Current
- Company Overview: 55+ RESIDENTIAL RESORT NEW MANUFACTURED HOME COMMUNITY, RV PARK AND COTTAGES
- Hired while under construction and worked off property in a temporary sale office where two model homes were located for showing then proceeded for tours of the resort and park
- While off site secured eight lot leases who purchased manufactured homes
- Complied with all the necessary requirements for delivery of homes, scheduling contractors to complete all necessary items required for City and County inspections to obtain compliance of occupancy for move in
- Readily available to accept all deliveries of supplies to furnish 11 vacation cottages, club house, and on-site office
- Assisted to 'ready' the cottages with loading supplies, washing and placing of linens, dinnerware, and décor while taking reservations for stays in cottages and RV spots
- Responsible for obtaining the best pricing for landscape maintenance, housekeeping, pest control, lock management and more
- 55+ RESIDENTIAL RESORT COMMUNITY, RV PARK and Cottage Rentals
- Campspot Software
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Coordinated appointments to show marketed properties.
Assistant Vice President
SUNCHASE AMERICAN, LTD.
01.1994 - 01.2023
- Assistant Vice President for 1,136 apartment units in four Florida cities and two Mississippi cities plus 3,000 square feet of retail space
- Oversee a minimum of 33 employees with eleven properties plus a 'new construction' LEASE UP
- Responsible for the physical aspects of the properties from structural soundness to general upkeep, ensure accurate financial reporting and close supervision of expenditures to establish budgets to reflect the highest possible net operating income
- Assist with administrative duties and projects necessary for productive operations of the management company
- Awarded Manager of the Year and Best All-Round Property of the Year, 1988
- Fort Walton Properties consistently exceeded prior year’s NOI
- Pensacola Properties have met or beat prior year’s NOI
- Exceeded Occupancy Goals on new construction lease up
- Rent Roll and Onesite Software
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Property Manager
INVESTORS REAL ESTATE MANAGEMENT, INC.
01.1984 - 01.1988
- Property Manager of 120-unit apartment community
- Provided on-site management of all day-to-day activities
- Supervised maintenance personnel negotiated contracts for supplies and services and processed and approved all financial activities associated with such
- Responsible for rent collection and tool appropriate action on defaults
- Expedited new leasing and renewals
- Prepared budgets and maintained high occupancy levels
- Awarded Property Manager of the Year
- In 1988 promoted to District Director of all Northwest Properties
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Education
Multi Housing World Seminar - Multifamily Property Management
National Apartment Association
Atlanta, GA01.1992
Business Administration - Secretarial Courses
Milwaukee Area Technical College
Milwaukee, WI01.1980
Skills
- Multi=family property management
- Property tours and inspections
- Customer service
- Preparing property agreements
- Rent collection
- New construction
- Staff management
- Adaptable
- Unit vacancies
- Eviction notices
- Fair housing compliance
- Multitasking Abilities
- Problem-solving abilities
- Professionalism
- Property Management Software OneSite, Rent Roll, Campspot
Certification
- 01/01/90, Certified Apartment Manager I and II (CAM)
- 01/01/90, Licensed Florida Sales Associate - Inactive
Additional Information
Available at interview or upon request.
Timeline
Property Manager
FREEPORT RESIDENTIAL LLC, DBA RIVERWALK LANDING
01.2023 - Current
Assistant Vice President
SUNCHASE AMERICAN, LTD.
01.1994 - 01.2023
Property Manager
INVESTORS REAL ESTATE MANAGEMENT, INC.
01.1984 - 01.1988
- 01/01/90, Certified Apartment Manager I and II (CAM)
- 01/01/90, Licensed Florida Sales Associate - Inactive
Multi Housing World Seminar - Multifamily Property Management
National Apartment Association
Business Administration - Secretarial Courses
Milwaukee Area Technical College
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