Dawn M. Nabor
Summary
Trusted as an indispensable support, sought after and valued for my opinion. I serve as the first point of contact for issues requiring executive attention, due to my availability and approachability. I handle confidential matters discreetly. My strong interpersonal communication skills foster collaboration across organizational lines. I adapt to changes in priorities and manage multiple assignments simultaneously. Excellent follow-through skills ensure meticulous attention to detail. With over 10+ years of experience in the healthcare industry, currently working in healthcare.
Overview
2024
2024
years of professional experience
Work History
Data Entry Operator
AM/PM Staffing Agency (Cornerstone Chemical Co.)
01.2014 - 2014
- Enter all railcar information daily
- Update spreadsheets for chemical input/output
- Outbound calls
- Updating Insurance files as they expire
- Matching paperwork with needed forms
- Inventory count at month-end
- Request ETA on materials and services needed
Second Shift Supervisor
DTZ
2013 - 2013
- Monitor employees clocking in and out procedures
- Inspect cleaning of three or more buildings daily
- Answer and respond to all emergency clean up calls
- Answer and respond to all complaint calls
- Intake and approve all time off request from employees
- Issue disciplinary notice to employees when needed
- Type and email daily report work performed and/ or special jobs to superior
Customer Service Representative
Randstad Staffing Agency (Aon Hewitt)
01.2013
- Answer high volume of incoming calls
- Update customer indicative data
- Process payments for pension payouts
- Create cases for problem accounts and follow ups
- Maintain spreadsheets for specific accounts
Administrative Assistant/Receptionist
StaffSolve Staffing Agency
01.2012
- Answer incoming calls
- Open and distribute incoming mail
- Order office supplies
- Data Entry of orders
- Daily office duties
Executive Assistant
C.I.T.Y. dba STEM NOLA, LLC.
01.2023 - 01.2024
- Provide support in preparation for internal and external communications, attending meetings as appropriate and recording accurate notes from meetings
- Provide calendar management including scheduling and logistics for internal and external meetings; prioritizes inquiries and requests, troubleshooting conflicts, make judgments and recommendations to ensure smooth day to day engagements
- Manage all scheduling and travel
- Manage preparation for board meetings, including communication with Board members, preparation of materials, and providing support during meetings
- Leveraging technology and various software, including word processing, spreadsheets, databases, and presentation software effectively
- Prepare briefing sheets for meetings, conferences, press appearances, etc
- Communicate by email or other electronic means
- Organize meetings and events for convening, retreats, leadership team, and board meetings, ensuring proper logistics are facilitated
- Support CEO and Executive staff during STEM Saturday events and other global events
- Answer high volume of incoming phone calls
- Greet visitors
- Open and sort mail, incoming faxes, emails and other correspondence
- Manage inventory of general office supplies, ordering and distributing supplies as needed
- Ensure public-facing spaces are kept clean and well stocked of supplies
- Lead/participate in a variety of CEO's special projects as needed
Executive Assistant
AMCREF Community Capital, LLC.
01.2016 - 01.2022
- Trusted to conduct extensive research on behalf of the executive team to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
- Simultaneously maintain multiple calendars, keeping schedules productive but manageable
- Planned extensive global travel itineraries, quickly adapting changes based on rapidly changing business needs
- Monitored alternatives as a way to manage costs without compromising service/quality for frequent travelers
- Well-practiced at processing visas and passports requests which expedites last minute travel requirements
- Crafted and distributed company-wide announcements reaching organizations 7 employees and 14 Board members
- Planned events, booking conferences, meetings, and coordinating catering for staff development forums and board meetings
- Administer expense reports and reimbursements; keep records up-to-date while simplifying processing for executives and staff
Executive Assistant
Jefferson Community Health Care Center, Inc.
01.2014 - 01.2016
- Prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
- Simultaneously maintained multiple calendars, keeping schedules productive but manageable
- Exercised judgment when accepting invitations
- Planned extensive global travel itineraries, quickly adapting changes based on rapidly changing business needs
- Monitored alternatives as a way to manage costs without compromising service/quality for frequent travelers
- Created and distributed company-wide announcements reaching organizations 80+ employees
- Planned events, booking conferences, meetings, and coordinating catering for staff development forums and board meetings
- Administered expense reports and reimbursements; kept records up-to-date while simplifying processing for executives and lower-level staff
- Fill in for scheduling department to schedule appointments for the medical, dental, and psychiatry departments when employees are on sick leave, bereavement leave, in training, etc
- Fill in for front desk when staff members are out on leave or running late to maintain proper office flow
- Planned all holiday and outreach events that executive staff attended or hosted
Customer Account Representative
Universal Hospital Services, Inc.
01.2009 - 01.2011
- Handle all official company correspondence
- Upgrade office filing system
- Type all company documents and correspondence
- Oversee Data Entry of Membership Accounting
- Create and Maintain spreadsheets for Bed accounts
- Create and Maintain A/R spreadsheets for all accounts along with a separate spreadsheet for accounts with bad debts
- Prepare all meals and conference rooms for corporate staff and other guest
- Business Administrator & Human Resource Abilities
- Organize Leadership Conferences and other special conferences venues
- Submit request for price quotes to be loaded
- Schedule hospital equipment delivery for patient transfers
- Answer high volume of incoming phone calls
- Take customer orders by phone, fax, and/or email
Administrative Assistant/Customer Service Dispatch/Data Entry
Aramark, Inc
01.2008 - 01.2009
- Answer Phones to take orders and process
- Dispatch doctor and nurse STAT orders to Biomedical Technicians during surgery procedures
- Maintain a spreadsheet of daily work orders and call logs
- Numerous filing and data entry
- Schedule repair of surgery equipment for Biomedical Engineers/technicians
Customer Service Representative (Seasonal)
Dillard's, Inc
01.2007 - 01.2008
- Assist customers with purchases
- Process credit card applications, payments to accounts, and customer reward discounts
- Work directly with customers for bra fittings and resizing
Switchboard Operator (Temporary)
Westaff Agency
01.2006 - 01.2007
- Answer high volume of incoming calls and transfer to designated areas
- Provide information to callers regarding patient/family
- Monitor alarms for various areas of the hospital (i.e., refrigerator, oxygen rooms, etc)
- Announce codes during critical situations (i.e., code blue, pink, red, etc)
- Page doctors and other staff members to designated areas
Administrative/Support/Clerical
Full Gospel COGIC
01.1998 - 01.2006
- Handle all official company correspondence
- Upgrade office filing system
- Type all company documents and correspondence
- Assist Office Manager with duties
- Business Administrator & Human Resource Abilities
- Organize Leadership Conferences and other special conferences Venues
- Make deposits for company
- Data entry of offering envelopes
- Prepare daily reports
- Answer phones
Education
Bachelor of Arts - Business Administration
American InterContinental University
Hoffman Estates, IL02.2014
Associate of Arts - Business Administration
American InterContinental University
Hoffman Estates, IL02.2012
Skills
- Typing Proficiency: 85 WPM
- Proficient Analytical Skills
- Effective Organizational Skills
- Strong Communication Skills
- Professional Conduct
- Skilled in Managing Windows OS Environment
- Proficient in Microsoft Word, Excel, Word Perfect and Datatel
- PeopleSoft Proficiency
- Experienced with QuickBooks Software
- Quick Learner of Data Entry Software
- File management
Timeline
Executive Assistant
C.I.T.Y. dba STEM NOLA, LLC.
01.2023 - 01.2024
Executive Assistant
AMCREF Community Capital, LLC.
01.2016 - 01.2022
Data Entry Operator
AM/PM Staffing Agency (Cornerstone Chemical Co.)
01.2014 - 2014
Executive Assistant
Jefferson Community Health Care Center, Inc.
01.2014 - 01.2016
Customer Service Representative
Randstad Staffing Agency (Aon Hewitt)
01.2013
Administrative Assistant/Receptionist
StaffSolve Staffing Agency
01.2012
Customer Account Representative
Universal Hospital Services, Inc.
01.2009 - 01.2011
Administrative Assistant/Customer Service Dispatch/Data Entry
Aramark, Inc
01.2008 - 01.2009
Customer Service Representative (Seasonal)
Dillard's, Inc
01.2007 - 01.2008
Switchboard Operator (Temporary)
Westaff Agency
01.2006 - 01.2007
Administrative/Support/Clerical
Full Gospel COGIC
01.1998 - 01.2006
Bachelor of Arts - Business Administration
American InterContinental University
Second Shift Supervisor
DTZ
2013 - 2013
Associate of Arts - Business Administration
American InterContinental University
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