Dawn Moore
Las Vegas,NV
Summary
Detail oriented retail professional with over 10 years experience. I'm an expert in price accuracy and integrity through weekly audits and effective problem-solving. Skilled in data entry and customer service, I excel in training teams and improving store efficiency, consistently delivering results that improve the shopping experience. Always looking for new skills to learn and enhancing the skills that I already have learned.
Overview
12
12
years of professional experience
Work History
Scanning Coordinator
Sprouts Farmer Market
07.2024 - Current
- Maintaining price accuracy of the store.
- Submitting IT tickets to the office for UPCS that do not scan or not in the system.
- Completing store weekly audits to ensure prices displayed on the shelf reflect at POS (Point of Sale).
- Point of contact for POS scanning issues, Zebra scanners, research and resolving price issues, and fixing incorrect prices in the database.
- Training team members on proper scanning procedures and the use of scanning equipment and printers.
- Pulling reports on all sale items that are going to end.
Scanning Coordinator
Harris Teeter Inc
02.2023 - 04.2024
- Maintaining price integrity of the store.
- Completing store weekly audits to ensure prices displayed on the shelf reflect at POS (Point of Sale).
- Working with department managers to inform them of all pricing updates.
- Interacting with customers on the sales floor and answering the phone when needed.
- Order all card stock for signage used in-store.
Retail Merchandiser
SAS Retail Services
01.2022 - 02.2023
- Arranging products on shelves and creating eye cat displays to attract customers.
- Working with vendors to discuss merchandise, sales, and product placement.
- Monitoring product inventory for the promotional displays.
- Reporting store visits and issues to provide feedback.
Prime Now Specialist
Whole Foods Market Inc
10.2017 - 01.2022
- Oversee E-Commerce operations within the store.
- Work with Amazon Prime areas managers to ensure goals are being achieved.
- Participate in weekly conference calls with all regions.
- Pulling metrics from Amazon and inputting the data into Excel to report to Store manager and Area manager.
- Resolving customer concerns over the phone and in store.
- Train new hires on E-Commerce procedures.
Guest Service Associate
Target
11.2013 - 10.2017
- Accurately handle cashier operations and cash transactions.
- Process guest returns and resolve guest concerns in store and over the phone.
- Speak about the benefits of the Target RedCard with every guest and assist them through the application process.
- Receive and organize all online orders in back room.
- Train new hires on customer service procedures.
Education
High School Diploma -
Bayside High School
Virginia Beach, VA06-2008
Skills
- Data entry proficiency
- Accuracy and precision
- Analytical thinking
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Microsoft office
- Organizational skills
- Decision-making
Timeline
Scanning Coordinator
Sprouts Farmer Market
07.2024 - Current
Scanning Coordinator
Harris Teeter Inc
02.2023 - 04.2024
Retail Merchandiser
SAS Retail Services
01.2022 - 02.2023
Prime Now Specialist
Whole Foods Market Inc
10.2017 - 01.2022
Guest Service Associate
Target
11.2013 - 10.2017
High School Diploma -
Bayside High School