Dawn Mosch
Umatilla,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Registered Medical Assistant
AHMG OB/GYN
Tavares, Florida
04.2018 - Current
Medical Assistant
UPMC
Pittsburgh, Pennsylvania
01.2003 - 12.2017
- Assisted healthcare providers with patient examinations and procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed vital sign assessments and documented findings efficiently.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate patient records using electronic health record systems.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients on treatment plans and medication instructions.
- Educated patients about medications, procedures and physician's instructions.
- Collected and processed laboratory specimens for diagnostic testing.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments and coordinated referrals for specialist care.
- Scheduled appointments for patients via phone and in person.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Ensured compliance with safety protocols and infection control measures.
- Cleaned and maintained medical equipment following procedures and standards.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments, greeted patients
Education
RMA - Registered Medical Assistant
AMERICAN MEDICAL TECHNOLOGISTS
Orlando, FL 05.2018 - 07.2018
STO-ROX
McKees Rocks, PARegistered Medical Assistant - Registered Medical Assistant
American Medical Technologists
OrlSkills
Triaging calls and routing them to the appropriate provider
Scheduling patients
Transcribing Referrals
Scanning into the EMR
Creating Letters to the patients
FMLA paperwork
Answering Five9 calls
I have been Clinical Triage for the past 4 years
Certification
- RMA CERTIFICATION
- AED CERTIFIED
- BLS CERTIFIED
References
KATIE CONNOLLY,CNM +1 (814) 602-0318
KATHERINE TUCKER, CMA +1 (954) 682-5824
Timeline
RMA - Registered Medical Assistant
AMERICAN MEDICAL TECHNOLOGISTS
05.2018 - 07.2018
Registered Medical Assistant
AHMG OB/GYN
04.2018 - Current
Medical Assistant
UPMC
01.2003 - 12.2017
STO-ROX
Registered Medical Assistant - Registered Medical Assistant
American Medical Technologists