DAWN SPEED
Davenport,IA
Summary
Experienced Ecoat Operator with 15 years in machine operation and quality assurance. Maintains safety compliance and optimizes workflow to enhance production efficiency. Strong background in technology, including software development and system administration. Manages projects and collaborates effectively with teams to drive organizational success.
Overview
26
26
years of professional experience
Work History
ECOAT OPERATOR
John Deere Harvester Works
East Moline, Illinois
07.2010 - Current
- Operated machinery for assembly of agricultural equipment.
- Monitored production line to ensure efficient workflow.
- Conducted quality checks on finished products for defects.
- Maintained clean and organized workstations for safety compliance.
- Collaborated with team members to meet production goals.
- Assisted in training new operators on equipment usage.
- Troubleshot minor equipment issues to minimize downtime.
- Followed safety protocols to ensure a secure work environment.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Maintained production and quality documentation.
- Inspected finished products to verify conformity to quality standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Checked control panel and gauges during equipment operation.
- Monitored and adjusted machine operations as needed for quality assurance.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Used daily system logs to document production information, discussing issues with management.
- Used hand trucks and forklifts to unload, load and transport items.
TSA Agent
Dept of Homeland Security
Moline, Illinois
07.2003 - 07.2010
- Screened passengers and luggage for security threats using advanced technology.
- Enforced TSA regulations to ensure compliance with safety procedures.
- Conducted thorough searches of bags and personal items in a timely manner.
- Collaborated with law enforcement to manage security incidents effectively.
- Provided excellent customer service while addressing passenger inquiries and concerns.
- Trained new agents on screening processes and safety protocols regularly.
- Assisted in developing strategies to improve operational efficiency and workflow.
- Reported suspicious activities or materials to appropriate authorities promptly.
- Conducted security screenings of passengers and their baggage, ensuring compliance with TSA regulations.
- Provided customer service assistance to passengers needing special attention or help navigating the airport.
- Alerted supervisors immediately when any suspicious persons or activities were observed.
- Enforced security policies and protocols to maintain a safe environment throughout the airport facility.
- Assessed travel documents for accuracy and validity before allowing entry into the country.
- Worked closely with airline personnel regarding flight schedules, boarding requirements, and other issues related to passenger safety.
- Analyzed data collected from screenings using advanced computer systems.
Receptionist
ILLINI CONVENIENT CARE
Moline, Illinois
03.2000 - 07.2006
- Managed appointment scheduling and patient flow efficiently each day.
- Answered phone calls and provided information about services offered.
- Assisted in processing patient paperwork and insurance information.
- Maintained cleanliness and organization of the reception area consistently.
- Coordinated with medical staff to ensure smooth patient transitions.
- Provided compassionate support to patients during check-in and check-out processes.
- Handled billing inquiries and managed payment transactions effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Receptionist
Virdi Eye Clinic
Rock Island, Illinois
06.2001 - 07.2003
- Greeted patients warmly upon arrival at the eye clinic.
- Managed appointment scheduling and patient flow efficiently each day.
- Answered phone calls and provided information about services offered.
- Assisted in processing patient paperwork and insurance information.
- Maintained cleanliness and organization of the reception area consistently.
- Coordinated with medical staff to ensure smooth patient transitions.
- Provided compassionate support to patients during check-in and check-out processes.
- Handled billing inquiries and managed payment transactions effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
High School Diploma -
GENESEO HIGH SCHOOL
Geneseo, IL06-1993
Skills
- Machine operation
- Quality assurance
- Equipment troubleshooting
- Production monitoring
- Safety compliance
- Workflow optimization
- Attention to detail
- Problem-solving
- Time management
- Task prioritization
- Customer service
- Flexible schedule
- Valid Driver's license
- Data entry
- Punctual and reliable
- Strong work ethic
- Following instructions
Timeline
ECOAT OPERATOR
John Deere Harvester Works
07.2010 - Current
TSA Agent
Dept of Homeland Security
07.2003 - 07.2010
Receptionist
Virdi Eye Clinic
06.2001 - 07.2003
Receptionist
ILLINI CONVENIENT CARE
03.2000 - 07.2006
High School Diploma -
GENESEO HIGH SCHOOL