Dawn Mullaney

Dynamic professional with experience as a Remote Phone Operator at Advance Answering Solutions, excelling in call handling and customer satisfaction. Demonstrated empathy and patience while resolving complex issues, enhancing user experience. Proven ability in data entry and appointment scheduling, contributing to streamlined operations and strong client relationships.

Professional communications specialist prepared for this role with proven track record in handling diverse customer interactions and managing phone systems efficiently. Known for collaborative approach and achieving consistent results, adapting seamlessly to dynamic environments. Reliable in maintaining confidentiality and utilizing active listening and problem-solving skills.

Experienced with managing high-volume phone lines and ensuring seamless communication. Utilizes effective problem-solving techniques to address customer inquiries and concerns promptly. Track record of maintaining detailed records and providing support to team members in fast-paced environments.