Dawn Murphy
Prineville,OR
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and deep knowledge of boutique-type products. Trustworthy and dedicated cashier with 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
Redmond, OR
11.2021 - Current
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained cash drawer of $100 or more per shift
Operator
IBEX Global
Bend, OR
07.2016 - 03.2017
- Prepared reports and technical documentation of day-to-day production processes.
- Maintained organized work area by cleaning and removing hazards.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Maintained accurate directory of all personnel and phone extensions.
- Used company's paging system to immediately contact specific personnel.
- Collected and verified telephone numbers, addresses and proper spelling of names.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Connected callers with appropriate professional, department or business.
Hairstylist
SmartStyle
Redmond, OR
07.2008 - 02.2010
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Resolved guest complaints about service or style.
- Scheduled employees to maintain adequate coverage during business hours.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Oversaw salon employee performance, facility cleanliness and sales.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Suggested treatments and styles to suit customer appearance and fashion choices
- Completed wet styling, thermal styling, permanent waving and hair relaxing services
- Scheduled customer appointments and rearranged individual time slots to meet demand
- Serviced high-profile clients with intricate coloring and highlighting techniques
- Distributed business cards outside of salon to generate new business
- Mixed pigments and used proper techniques to achieve desired color
- Counted and documented opening and closing cash amounts daily
- Completed safety training and certifications to minimize risk of infection or injury to customers
- Recorded notes for future reference about customer preferences and services delivered
- Processed payments, entering sales in register for prompt customer service
- Educated customers on products to maximize benefits
- Designed individualized plans to assist customers in healing damaged or dry hair
- Trimmed, cut and shaped hair and hairpieces based on customer preference
- Determined appropriate hair treatments based on conditions and textures
Education
Bachelor of Counseling - Early Childhood Education
Oregon State University
Bend, OR09.2013
Associate of Arts - Art Therapy
Central Oregon Community College
Bend, OR06.2013
Certificate - Hair Design
Phagans School of Hair Design
Portland, OR11.2003
Skills
- Honest and Ethical
- Complaint Resolution
- Shipment Procedures
- Employee Training
- Customer Relations
- Cash Handling
- Price Identification
- Pricing and Markdowns
- Problem Solving
- Payment Processing
- Policies and Procedures
- Active Listening
Hobbies
I enjoy painting with watercolors, creating my own unique style of art. Spending time with children of all ages. I like to meet new people and people watch.
Timeline
Cashier
Walmart
11.2021 - Current
Operator
IBEX Global
07.2016 - 03.2017
Hairstylist
SmartStyle
07.2008 - 02.2010
Bachelor of Counseling - Early Childhood Education
Oregon State University
Associate of Arts - Art Therapy
Central Oregon Community College
Certificate - Hair Design
Phagans School of Hair Design
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