DAWN Myers

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Contributed to inventory management by monitoring stock levels.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Streamlined order-taking process to minimize wait times for diners.
• Trained new staff on menu knowledge and service protocols, raising team's overall performance.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Managed inventory of dining supplies to prevent shortages during service.
• Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
• Built rapport with guests to enhance their dining experience and encourage return visits.
• Improved dining experience by providing prompt, attentive service to guests.
• Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Increased sales significantly by upselling higher-end products to customers.
• Inspected dishes and utensils for cleanliness.
• Checked guests' identification before serving alcoholic beverages.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Customer service cashier stocking inventory deposits safe drops cashing out slot machines end of day closing store

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Improved efficiency, organized checkout area for optimal workflow.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Enhanced shopping experience, provided product information and location assistance.
• Contributed to significant decrease in queue times by streamlining checkout process.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Increased sales of promotional items by informing customers about current offers.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Reduced processing errors by meticulously following transaction procedures.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Contributed to inventory management by monitoring stock levels.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Streamlined order-taking process to minimize wait times for diners.
• Trained new staff on menu knowledge and service protocols, raising team's overall performance.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Managed inventory of dining supplies to prevent shortages during service.
• Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
• Built rapport with guests to enhance their dining experience and encourage return visits.
• Improved dining experience by providing prompt, attentive service to guests.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Increased sales significantly by upselling higher-end products to customers.
• Inspected dishes and utensils for cleanliness.
• Checked guests' identification before serving alcoholic beverages.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Customer service cashier stocking inventory deposits safe drops cashing out slot machines end of day closing store

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Improved efficiency, organized checkout area for optimal workflow.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Enhanced shopping experience, provided product information and location assistance.
• Contributed to significant decrease in queue times by streamlining checkout process.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Increased sales of promotional items by informing customers about current offers.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Reduced processing errors by meticulously following transaction procedures.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Contributed to higher employee retention rates through effective motivation and recognition strategies.
• Spearheaded quality assurance initiatives, leading to consistent delivery of excellent customer service standards.
• Facilitated regular training sessions for the CSR team, ensuring their skills remained current and relevant in the industry.
• Assisted in recruiting and onboarding new hires, setting them up for success within the organization.
• Collaborated with other departments on projects aiming at improving overall business performance through enhanced customer service experiences.
• Ensured compliance with company policies and procedures by effectively managing the CSR team''s daily activities.
• Implemented cross-training initiatives to increase skill sets among CSR representatives, resulting in increased productivity.
• Managed complex cases involving multiple stakeholders while maintaining professional demeanor and focus on resolution goals.
• Increased team efficiency by providing ongoing coaching, feedback, and support to CSR representatives.
• Managed high-volume call center operations, ensuring timely responses to customer inquiries.
• Collaborated with other department supervisors to identify opportunities for process improvements across the organization.
• Developed and implemented performance metrics to monitor and evaluate CSR team success.
• Oversaw escalated customer concerns, providing satisfactory resolutions in a timely manner.
• Monitored call quality using designated software platforms, identifying areas where improvements could be made.
• Leveraged data analytics tools to identify trends and patterns in customer interactions, informing strategic decision-making processes within the company.
• Coordinated schedules to ensure optimal staffing levels during peak call volume periods.
• Conducted regular performance reviews for continuous improvement of CSR team members.
• Promoted a positive work environment by fostering open communication among the CSR team members.
• Streamlined processes for faster issue resolution, leading to improved customer experiences.
• Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
• Coached team members to deliver hospitable, professional service while adhering to set service models.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Led regular customer service meetings to review progress identify challenges and provide feedback.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Researched and corrected customer concerns to promote company loyalty.
• Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
• Coached employees through day-to-day work and complex problems.
• Created, prepared, and delivered reports to various departments.
• Identified customer service trends to provide recommendations for process and procedural improvements.
• Created customer support strategies to increase customer retention.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Monitored front areas so that questions could be promptly addressed.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Completed bi-weekly payroll for Number employees.
• Kept high average of performance evaluations.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Organized meetings for executives and coordinated availability of conference rooms for participants.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
• Interceded between employees during arguments and diffused tense situations.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Conducted ongoing reviews of program financial systems to assess cost control measures.
• Trained team members on new hotel services and products to support promotional efforts.