Dawn Neal
Fort Myers
Summary
Results-driven Radiology Manager bringing 30+ years of progressive experience in field. Proficient in all radiology modalities and protocols, as well as Epic reporting and UKG timekeeping processes.
Proven skills in leading and developing high-performance radiology teams, and managing day-to-day operations. Knowledgeable about patient care standards. Focused on capably handling administrative needs to maintain an efficient and smooth department.
Overview
34
34
years of professional experience
Work History
Radiology Supervisor
Lee Health
10.2017 - Current
- Enhanced diagnostic accuracy through rigorous quality control measures and ongoing staff training.
- Led a team of radiologic technologists, ensuring high-quality imaging services and timely patient care.
- Collaborated with physicians to develop customized imaging plans for complex cases, improving diagnostic outcomes.
- Managed department budget effectively be decreasing cost of supplies.
- Maintained state-of-the-art radiology equipment, ensuring accurate images and reliable performance.
- Established strong relationships with referring physicians, enhancing communication and collaboration between departments.
- Helped facilitate a new service line MSK US and MSK procedures at our Free Standing location.
- Added Adult and Pediatric Echoes to our Free Standing services. Coordinated with Cardiology to have their Cardiologist credentialed for Free Standing reads.
- Ensured compliance with regulatory requirements, maintaining accreditation status and upholding high standards of care.
- Evaluated staff performance regularly, providing constructive feedback and promoting continuous improvement within the team.
- Increased overall efficiency in the radiology department by delegating tasks based on individual strengths within the team.
- Acquired ACR accreditation for MRI, CT and US.
- Adhered to compliance requirements and held all team members to same standards.
- Completed employee evaluations and implemented necessary improvement plans.
- Managed scheduling for entire department.
- Provided training and coaching to less experienced radiology team members.
Lead MRI Tech
Lee Health
05.2017 - 10.2017
- Enhanced patient comfort by implementing advanced MRI techniques and protocols.
- Ensured accurate diagnostic images by maintaining top-quality equipment and following strict safety procedures.
- Streamlined workflow processes for improved efficiency in the MRI department.
- Collaborated with radiologists to optimize imaging protocols for superior diagnostic outcomes.
- Maintained up-to-date knowledge of industry standards and advancements, staying ahead of the curve in MRI technology.
- Reduced patient wait times through efficient scheduling and time management strategies.
- Served as liaison between patients and physicians, addressing concerns and providing information on MRI procedures.
Radiology Manager
Florida Radiology Consultants
06.2014 - 05.2017
- Improved patient satisfaction by streamlining radiology processes and implementing efficient scheduling systems.
- Reduced patient wait times by optimizing appointment scheduling and coordinating with referring physicians.
- Enhanced departmental performance by providing ongoing staff training and development opportunities.
- Managed radiology equipment maintenance, ensuring timely repairs and minimal downtime for optimal department efficiency.
- Developed departmental budget, effectively managing resources and minimizing operational costs.
- Facilitated effective communication between radiology staff, patients, and other healthcare professionals.
- Managed inventory of supplies, reducing waste by implementing an organized system for tracking usage and ordering necessary items in a timely manner.
- Oversaw daily operations of the Radiology Department, delegating tasks efficiently among team members for smooth workflow management.
- Acquired ACR accreditation for MRI, CT and US.
- Performed radiographic imaging procedures according to established protocols.
- Trained and supervised new radiologic technologists and technicians.
MRI Technologist
Florida Radiology Consultants
08.2005 - 06.2014
- Enhanced patient comfort by effectively explaining MRI procedures and addressing concerns.
- Reduced scan time with efficient scheduling and streamlined pre-scan processes.
- Improved image quality by maintaining proper positioning of patients during scans.
- Assisted radiologists in accurate diagnoses with precise imaging protocols for various conditions.
MRI Technologist
LMR Imaging
02.2001 - 08.2005
- Enhanced patient comfort by effectively explaining MRI procedures and addressing concerns.
- Reduced scan time with efficient scheduling and streamlined pre-scan processes.
CT Technologist
Radiology Regional Center
08.2000 - 02.2001
- Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
- Reduced wait times for patients by efficiently scheduling appointments and managing equipment maintenance.
- Ensured accurate diagnosis by meticulously following imaging protocols and adjusting techniques based on patient needs.
- Collaborated with radiologists to optimize image quality, leading to improved diagnostic accuracy.
CT Supervisor
Winston Salem Health Care
01.1990 - 08.2000
- Enhanced team productivity by implementing efficient work schedules and regular performance evaluations.
- Streamlined communication between departments for improved collaboration and project completion.
- Maintained a safe and organized work environment by enforcing safety protocols and inventory management systems.
- Provided ongoing support to staff members, offering guidance on problem-solving and decision-making strategies.
Radiologic Technologist
Winston Salem Health Care
08.1989 - 01.1990
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
Education
Bachelor of Science - Health Administration
Liberty University
Lynchburg, VA05.2022
Associate of Applied Science - Radiologic Technology
Forsyth Technical Community College
Winston-salem, NC08.1989
Skills
- Process Optimization
- Decision Making
- Conflict Resolution
- Employee Reviews
- Staff Management
- Problem Solving
- Customer Service
- Policy Implementation
- Radiation Safety
- Time Management
- Team Leadership
- Organizational Skills
Timeline
Radiology Supervisor
Lee Health
10.2017 - Current
Lead MRI Tech
Lee Health
05.2017 - 10.2017
Radiology Manager
Florida Radiology Consultants
06.2014 - 05.2017
MRI Technologist
Florida Radiology Consultants
08.2005 - 06.2014
MRI Technologist
LMR Imaging
02.2001 - 08.2005
CT Technologist
Radiology Regional Center
08.2000 - 02.2001
CT Supervisor
Winston Salem Health Care
01.1990 - 08.2000
Radiologic Technologist
Winston Salem Health Care
08.1989 - 01.1990
Bachelor of Science - Health Administration
Liberty University
Associate of Applied Science - Radiologic Technology
Forsyth Technical Community College