Summary
Overview
Work History
Education
Skills
Timeline
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Dawn North

Vancouver,WA

Summary

Dynamic Office Administrative Assistant with proven expertise at B&R Auto Wrecking, excelling in data entry and customer engagement. Enhanced operational efficiency through meticulous scheduling and improved communication, resulting in increased customer satisfaction. Adept at maintaining confidentiality while managing billing and invoicing, ensuring accurate financial records and timely project completion.

Overview

6
6
years of professional experience

Work History

Office Administrative Assistant

B&R Auto Wrecking
07.2021 - Current
  • Managed office communications, ensuring timely responses and efficient information flow.
  • Assisted in scheduling appointments and coordinating meetings for management teams.
  • Maintained accurate filing systems, enhancing document retrieval efficiency.
  • Processed incoming orders and managed inventory data using company software.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Line Cook

Shari’s
08.2019 - 10.2020
  • Prepared ingredients and assembled dishes according to menu specifications.
  • Collaborated with kitchen staff to maintain workflow efficiency during peak hours.
  • Monitored food safety standards and ensured compliance with health regulations.
  • Operated kitchen equipment, including grills, fryers, and ovens, ensuring proper use and maintenance.
  • Assisted in inventory management by tracking ingredient usage and minimizing waste.
  • Trained new team members on cooking techniques and kitchen procedures.
  • Implemented process improvements that enhanced kitchen productivity and reduced preparation time.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

Education

High School Diploma -

Metropolitan Learning Center
Portland, OR
2007

Skills

  • Data entry
  • Verbal communication
  • Microsoft office
  • Schedule management
  • Billing and invoicing
  • Database entry
  • Confidentiality handling
  • Customer engagement

Timeline

Office Administrative Assistant

B&R Auto Wrecking
07.2021 - Current

Line Cook

Shari’s
08.2019 - 10.2020

High School Diploma -

Metropolitan Learning Center

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