Dawn Oliver
Xenia
Summary
Dedicated Patient Care Assistant with a history of providing compassionate, high-quality care in hospital settings. Strengths include exceptional communication, patient advocacy, and teamwork to enhance patient recovery and experience. Adept at maintaining hygiene and safety standards while delivering emotional support.
Overview
37
37
years of professional experience
Work History
Patient Care Assistant
Dayton Children’s
Dayton
04.2024 - Current
- Monitored vital signs and promptly reported changes to nursing staff to support timely interventions.
- Collaborated with healthcare team members to ensure optimal patient care.
- Assisted with daily living activities and patient hygiene.
- Provided emotional support and companionship, contributing to improved patient recovery.
- Documented patient information accurately in electronic health records to ensure comprehensive care.
- Organized patient care areas and maintained cleanliness of equipment.
Multi-lines Representative/Sales
David Spriggs State Farm Agency
Xenia
01.2021 - Current
- Advised customers in insurance needs by demonstrating strong communication skills.
- Supervised the office and managed multiple phone lines as part of clerical duties.
- Specialized in Microsoft Office.
Volunteer Victim Advocate
National Organization for Victim Assistance (NOVA) & Ohio Crisis Response Team
Washington D.C.
01.1998 - Current
- Contributed to Crisis Intervention/Response post 9/11 at the Family Assistance Center, NJ.
- Participated in crisis intervention and response initiatives in Mississippi during Hurricane Katrina recovery efforts.
Owner, Stylist
Self-Employed
Beavercreek
01.1989 - 01.2021
- Managed business finances, scheduling and customer information.
- Established long-term client relationships to increase business through referrals and networking.
- Maintained salon and workstations in a clean, neat, sanitized and professional manner free of hazards.
Volunteer Victim Advocate
Greene County Prosecutor's Office Victim Division
Xenia
01.1994 - 01.2018
- Provided after hours on-call service throughout the crisis aftermath of their criminal victimization, medical treatment and criminal justice process.
- Assisted with support during evidence collection & interviews with police officers and medical professionals maintaining confidentiality and privacy of victims.
Education
Associate of Applied Science - Registered Nursing
Clark State Community College
Springfield, OH05-2026
Associate of Applied Science - Legal Assisting
Sinclair Community College
Dayton, OH05-1994
Skills
- Hygiene assistance
- Infection control
- Team collaboration
- Crisis management
- Patient advocacy
- Patient assessment
- Effective communication
- Time management
- Communication skills
- Detail orientation
References
References available upon request.
Timeline
Patient Care Assistant
Dayton Children’s
04.2024 - Current
Multi-lines Representative/Sales
David Spriggs State Farm Agency
01.2021 - Current
Volunteer Victim Advocate
National Organization for Victim Assistance (NOVA) & Ohio Crisis Response Team
01.1998 - Current
Volunteer Victim Advocate
Greene County Prosecutor's Office Victim Division
01.1994 - 01.2018
Owner, Stylist
Self-Employed
01.1989 - 01.2021
Associate of Applied Science - Registered Nursing
Clark State Community College
Associate of Applied Science - Legal Assisting
Sinclair Community College