Dawn Owen
Metuchen,NJ
Summary
Professional financial specialist with robust experience in managing accounts and financial records. Demonstrates strong ability to collaborate within teams and adapt to changing business needs while consistently achieving results. Skilled in accounts payable/receivable, financial reporting, and reconciliation. Known for reliability, efficiency, and strategic problem-solving in financial operations.
Overview
15
15
years of professional experience
Work History
Financial Advisor
Robert Half Staffing
06.2024 - 08.2024
- A/R for 12 apartments and 3 different businesses
- A/P for 3 rental buildings and 3 businesses
- QBO for 3 businesses
- Payroll for 75 employees
- Setup and maintained software for tenants and owners
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Implemented cost-saving measures across various departments through close examination of expenses, resulting in significant reductions in overhead costs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Matched purchase orders with invoices and recorded necessary information.
Office Manager
Rahway Daycare Center
11.2023 - 04.2024
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained and processed invoices, deposits, and money logs.
- Posted daily receipts and payments in accordance with corporate protocols.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Bookkeeper/Jr Accountant
VFG Financial Group
03.2023 - 04.2023
- Oversaw bookkeeping for 7 clients
- QBO desktop
- QBO online
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Established QuickBooks accounting system to reflect accurate financial records.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Posted daily receipts and payments in accordance with corporate protocols.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Inspected account books and recorded transactions.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Completed tax forms in compliance with legal regulations.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Reconciled and corrected issues with financial records.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Entered figures using 10-key calculator to compute data quickly.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Bookkeeper
CDL Driving Academy
04.2022 - 03.2023
- Handled Charge backs
- Customer service
- CRM Maintenance
- Refunds
- Portal Maintenance
- Payroll for 6 Companies
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Established QuickBooks accounting system to reflect accurate financial records.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained and processed invoices, deposits, and money logs.
- Posted daily receipts and payments in accordance with corporate protocols.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Inspected account books and recorded transactions.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Reconciled and corrected issues with financial records.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
Billing Coordinator
ACV Environmental
03.2021 - 03.2022
- Prepare T&M’s for Billing
- Confirm Quotes and or Contracts
- Update Customer Info
- Credit and Rebills
- Customer Service
- Invoicing
- Weekly Team Building
- Purchase Orders
- Upload invoices to customer portals
- Research overdue and short pays
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Referred past due payments to collections department.
- Entered details into accounts and tracked payments.
- Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
- Updated documentation, reports, and spreadsheets with financial information.
A/R-Billing Specialist
Intelligent Office
08.2019 - 09.2020
- A/R
- Cash Application
- Billing
- Month End
- Reports
- Customer Service
- Answer phones
- Filing
- A/P
- CC Processing
- Collections
- Handled day-to-day accounting processes to drive financial accuracy.
- Researched and resolved billing discrepancies to enable accurate billing.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
Billing Specialist
Aerotek /Stericycle Inc.
08.2017 - 04.2018
- Invoicing, research and analyze contracts and PO's
- 3rd party billing
- Intercompany billing
- Updating of pricing with internal auditors
- Chargebacks
- Contract verification
- Communications between intercompany project managers
- Updating of internal databases through excel spreadsheets
- Answer phones
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Bookkeeper
Robert Half/Debel Foods
02.2016 - 04.2016
- Invoicing
- Billing
- Matching
- Coding
- Check Runs
- Collections
Billing Specialist
Robert Half/G&A services Inc.
02.2014 - 08.2015
- 3rd Party Billing-minimum of 100 invoices daily
- Inventory
- Credit Inquiries
- Customer Support
- Monitored outstanding invoices and performed collections duties.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
LMS Training Assistant
Randstad Engineering/Kinder Morgan LLC
08.2012 - 01.2013
- Prepare and Format Policies and Procedures for NER
- Coordinate with all Terminals in NER for LMS and EPA Training Modules
- Assist training Manager with grading and preparing tests
- Generate and Prepare reports for all NER managers and key staff
- Attend and prepare for training meetings
- Proofread and Upload procedures into company training modules
- Prepare and maintain filing system for all graded tests
- Generate logs and folders with signed and dated testing material according to company standards
- Update testing calendars for individual modules
Administrator for North East Region
D.O.T Asset Management
02.2012 - 08.2012
- Research Right of Way borderlines for pipeline Access
- Update and Maintain One Call Log and Message Board
- Administrative Duties
- Created a new filing system and updated it regularly
Account Analyst
Robert Half/Hermann's Transportation
08.2011 - 01.2012
- Analysis of accounts receivable
- Monitoring open balances, and collections
- Assist with month/year end closing procedures
- G/L auditing for variance analysis
- Charge backs
Bookkeeper
Ajilon Staffing/Easylink Fax
02.2010 - 12.2010
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained and processed invoices, deposits, and money logs.
- Posted daily receipts and payments in accordance with corporate protocols.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Accounts Receivable
DSV Air & Sea
04.2009 - 10.2009
- Applied cash received daily in lockbox and 2 other bank accounts to customer accounts using account software
- Applied checks to customer accounts
- Organized and followed through with Accounts Payable by cross referencing invoices
- Oversaw daily collection calls for 5 branches
- Performed telephone help desk tasks on a weekly basis
- Generated collection call spreadsheets using Lotus for various Department Managers
- Maintained records for Bankruptcy and collection agencies from all corporate branches on a daily basis
- Performed General Ledger account analysis as part of the month end close process
- Conduct research and generated month end statement for Profit and Loss
Education
Pharmacy Technician - Pharmacy
Warren County College
Phillipsburg, NJ08.2018
Billing and Coding - Medical/Billing and Coding
Avtech University
Piscattaway, NJ07.2013
CIS/ Accounting - Information Systems
Union County College
Cranford, NJ04.1993
Skills
- Word
- Customer Relations
- Sheet balancing
- Tax Preparation
- Excel
- PowerPoint
- Access
- Great Plains
- Lotus
- QuickBooks
- TMW systems-suites
- Asset Maintenance
- Remote Server 2012
- Cass
- Jade
- Microsoft Dynamics 2012
- Salesforce
- Coupa
- CBRE
- Transcepta
- Accounts Receivable
- Accounting and bookkeeping
- Invoice Processing
- Bank Statement Reconciliation
- Accounts Payable
- Payroll Processing
- Account Reconciliation
- Bookkeeping Software
- Bank Reconciliation
- Financial Reporting
- Financial Recordkeeping
- Data inputting
- Spreadsheet tracking
- General Ledger Management
- Expense Tracking
- General Ledger Entries
- Accounting
- Payroll Administration
- MS Office expert
Timeline
Financial Advisor
Robert Half Staffing
06.2024 - 08.2024
Office Manager
Rahway Daycare Center
11.2023 - 04.2024
Bookkeeper/Jr Accountant
VFG Financial Group
03.2023 - 04.2023
Bookkeeper
CDL Driving Academy
04.2022 - 03.2023
Billing Coordinator
ACV Environmental
03.2021 - 03.2022
A/R-Billing Specialist
Intelligent Office
08.2019 - 09.2020
Billing Specialist
Aerotek /Stericycle Inc.
08.2017 - 04.2018
Bookkeeper
Robert Half/Debel Foods
02.2016 - 04.2016
Billing Specialist
Robert Half/G&A services Inc.
02.2014 - 08.2015
LMS Training Assistant
Randstad Engineering/Kinder Morgan LLC
08.2012 - 01.2013
Administrator for North East Region
D.O.T Asset Management
02.2012 - 08.2012
Account Analyst
Robert Half/Hermann's Transportation
08.2011 - 01.2012
Bookkeeper
Ajilon Staffing/Easylink Fax
02.2010 - 12.2010
Accounts Receivable
DSV Air & Sea
04.2009 - 10.2009
Billing and Coding - Medical/Billing and Coding
Avtech University
CIS/ Accounting - Information Systems
Union County College
Pharmacy Technician - Pharmacy
Warren County College
References
References available upon request
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