Dawn Ownby
Port Charlotte,FL
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
20
20
years of professional experience
Work History
Commercial Janitorial Cleaner
Grace Baptist Church of Cape Coral
Cape Coral, FL
08.2009 - 05.2024
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Collected trash from floors within hallways, bathrooms and work areas.
- Reported any maintenance issues to supervisor promptly.
- Created inventory checklists and stocked housekeeping carts.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Dusted furniture, machines or equipment.
- Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
House Cleaner
Self Employed Services
Cape Coral, FL
08.2010 - 11.2018
- Interacted pleasantly with clients and guests when performing daily duties.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Polished metal fixtures in kitchen and bathroom areas.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned homes following specific and detailed protocols and requests.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned building floors by sweeping, mopping and scrubbing.
Receptionist
Sports Specialty & Rehabilitation Center
Cape Coral, FL
07.2007 - 07.2010
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted visitors and provided them with assistance.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
Receptionist
Interiors by Patricia
Cape Coral, FL
11.2004 - 07.2007
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Education
High School Diploma -
State Board of Education
Fort Myers, FL06-2011
Skills
- Commercial equipment operations
- Chemical handling
- Waste disposal
- Restroom maintenance
- Floor maintenance
- Upholstery cleaning
- Wall washing
- Window washing
- Polishing fixtures
- Dusting surfaces
- Odor control
Timeline
House Cleaner
Self Employed Services
08.2010 - 11.2018
Commercial Janitorial Cleaner
Grace Baptist Church of Cape Coral
08.2009 - 05.2024
Receptionist
Sports Specialty & Rehabilitation Center
07.2007 - 07.2010
Receptionist
Interiors by Patricia
11.2004 - 07.2007
High School Diploma -
State Board of Education
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