Dawn Patterson
Camarillo,USA
Summary
Dedicated and detail-oriented HR Generalist with over 12+ years of experience supporting human resources functions across payroll, benefits administration, employee relations, onboarding, and compliance.
Proven ability to build trust with employees and leadership by handling sensitive issues with discretion and professionalism. Adept at streamlining HR processes, managing leaves of absence, coordinating performance reviews, and supporting full employee lifecycle activities. Skilled in HRIS systems, benefits platforms, and payroll tools such as Paychex and QuickBooks. A reliable team player who thrives in fast-paced, collaborative environments while maintaining a high level of accuracy and confidentiality.
Overview
20
20
years of professional experience
Work History
HR Generalist
Primitive Company
Chatsworth, CA
09.2013 - Current
- Delivered comprehensive administrative support to upper management by coordinating schedules, managing communications, and preparing critical reports, enabling leaders to focus on strategic priorities, and enhancing overall efficiency.
- Assisted with payroll processing by verifying timekeeping records.
- Efficiently processed paperwork for over 50 new hires and employee transitions, ensuring a seamless onboarding experience that contributed to reducing turnover by 15%.
- Managed the administration of the employee benefits plan, enhancing participation by 30% through.
- Proactively managed the sick leave program for over 50 employees, improving compliance and streamlining access to benefits, resulting in increased employee satisfaction.
- Organized staff events such as team building activities, holiday parties.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Conducted employee onboarding process, orientations, and exit interviews.
- Investigated complaints of discrimination or harassment within the workplace.
Accounts Payable Specialist/Accounting Assistant
Salem Media Group
Camarillo, CA
02.2010 - 09.2013
- Streamlined the invoice generation process by promptly submitting accurate invoices according to established accounts receivable schedules, boosting cash flow and minimizing payment delays.
- Processed over 100 invoices weekly, ensuring timely disbursement of funds via check, electronic transfer, or bank draft, boosting vendor trust and operational efficiency.
- Managed and updated vendor files for over 100 accounts, resulting in a 30% reduction in payment processing time and fostering stronger vendor relationships.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Cultivated strong relationships with vendors through proactive communication and collaboration, streamlining invoice management to reduce processing errors by 15%.
- Reconciled expense reports.
Office Manager
HogPro LLC
Chatsworth, CA
02.2005 - 02.2010
- Ensured financial transparency by accurately calculating bonuses, salary increases, and overtime, enhancing team morale and aiding in budget management.
- Streamlined the preparation of vendor invoices and efficiently processed incoming payments, enhancing cash flow and minimizing discrepancies.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Efficiently managed over 40 inbound and outbound calls daily, enhancing customer satisfaction by providing prompt assistance and effective solutions.
- Implemented and communicated HR policies, resulting in a more compliant team and a noticeable increase in employee satisfaction and retention.
- Provided exceptional clerical support by expertly managing tasks including data entry, appointment scheduling, and document preparation, leading to a more streamlined workflow for the team.
- Verified salaried and hourly employee timecards to prepare accurate bi-weekly payroll.
Education
High School Diploma -
Reseda Senior High School
Reseda, CA06-1970
Skills
- Strong Administrative Skills
- Discretion
- Decision Making
- HRIS Software (BambooHR)
- Onboarding Procedures
- Performance Management
- Compensation & Benefits Administration
- Labor Law Compliance
- Training & Development
- Conflict Resolution
- Time Management
- Communication Skills
- Team Collaboration
- Problem-Solving Skills
- Employee Relations
<Enter your own>
Title: HR Generalist
Timeline
HR Generalist
Primitive Company
09.2013 - Current
Accounts Payable Specialist/Accounting Assistant
Salem Media Group
02.2010 - 09.2013
Office Manager
HogPro LLC
02.2005 - 02.2010
High School Diploma -
Reseda Senior High School
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