Dawn Patton
Panama City,FL
Summary
Dynamic office manager with over 10 years of experience in team coordination and customer relationship management. Known for exceptional problem-solving skills and attention to detail, contributing to streamlined workflows and improved employee onboarding.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Office Manager
Millennium DME
Panama City, FL
09.2016 - 12.2025
- Managed daily office operations and administrative tasks efficiently.
- Coordinated schedules and appointments for executive leadership team.
- Oversaw inventory management and procurement of office supplies.
- Implemented office policies to enhance workflow and productivity.
- Assisted in onboarding new employees and training staff on procedures.
- Maintained filing systems, ensuring easy access to important documents.
- Organized company events and meetings to promote team engagement.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Collaborated with healthcare providers to streamline communication and patient care processes.
- Maintained medical records management system for data accuracy and accessibility.
Office Manager
Panama City Surgery Center
Panama City, Florida
09.2008 - 02.2021
- Researched and prepared reports required by management or governmental agencies.
- Analyzed financial activities of department to share budgetary input with managers.
- Recruited, interviewed and selected employees to fill vacant roles.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Skills
- Compliance monitoring
- Contract negotiations
- Human resources
- Billing
- Banking operations
- Bookkeeping
Certification
Orthotic Fitter Assistant
Interests
- Volunteering
- Hiking
Timeline
Office Manager
Millennium DME
09.2016 - 12.2025
Office Manager
Panama City Surgery Center
09.2008 - 02.2021