Dawn Pearson
Keizer
Summary
Dynamic professional with extensive experience in caregiving and hospitality, notably at Cindy. Demonstrated expertise in elderly care and time management, enhancing client well-being and satisfaction. Proven track record in customer service, increasing satisfaction by 20%. OLCC certified, adept at multitasking and problem-solving, making a valuable asset to any team.
Overview
2027
2027
years of professional experience
Work History
Caregiver/Housekeeper
Cindy
Salem, OR
2024 - Current
- Assisted clients with daily living activities and personal care routines.
- Monitored client health and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients through regular housekeeping tasks.
- Developed strong relationships with clients to enhance emotional well-being and support.
- Provided companionship to clients, engaging in meaningful conversations and activities.
Caregiver/ Housekeeper
Manaiha Hill Adult Foster Home
Salem, OR
2021 - 2023
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored and documented health changes, reporting concerns to medical professionals.
- Administered medications according to established care plans, maintaining accurate records.
- Developed personalized care routines that enhanced resident engagement and well-being.
- Coordinated recreational activities, promoting social interaction among residents.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Bubbas Pub And Lotto
Traci
Salem, OR
2021 - 2023
- Provided exceptional customer service to patrons, ensuring a welcoming atmosphere.
- Assisted in daily operations, including managing inventory and restocking supplies.
- Maintained cleanliness and organization of the pub area to enhance customer experience.
- Collaborated with team members to execute promotional events and activities effectively.
- Monitored cash register transactions for accuracy, resolving discrepancies promptly.
- Developed knowledge of lottery systems to assist customers with ticket purchases efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Shift Manager
Mcdonalds
Salem, OR
2011 - 2021
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored team members to enhance performance and service delivery.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented efficient scheduling processes to optimize labor resources during peak hours.
- Monitored cash handling procedures, ensuring accuracy in transactions and accountability.
- Resolved customer complaints swiftly, improving overall satisfaction and loyalty.
Caregiver/Housekeeper
Shirley Pearson
Salem, OR
2019 - 2023
- Coordinated medication schedules and ensured timely administration of prescribed treatments.
- Adapted care plans based on individual client needs and preferences for improved satisfaction.
- Supported families by communicating updates on client status and care progress.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Bartender/Server
Blue Willow Resturant
Salem, OR
2021 - 2022
- Crafted and served diverse beverage selections to enhance customer experiences.
- Maintained cleanliness and organization of bar area for efficient service delivery.
- Assisted in training new staff on drink preparation and customer service standards.
- Managed inventory levels, ensuring adequate stock of supplies and ingredients.
- Collaborated with kitchen staff to synchronize food and drink orders seamlessly.
- Developed signature cocktails based on seasonal trends and customer preferences.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
High School Diploma -
Chemeketa Community College
Salem, OR08-1988
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Great customer service skills
- All opening and closing duties
- Lottery duties
- Olcc certified and Foodhandlers class certified
- A great asset to any company
References available upon request
Look forward to being apart of your team, thank you for your time and consideration.
Sincerely, Dawn M. Pearson
503-969-4024
Timeline
Caregiver/Housekeeper
Cindy
2024 - Current
Caregiver/ Housekeeper
Manaiha Hill Adult Foster Home
2021 - 2023
Bubbas Pub And Lotto
Traci
2021 - 2023
Shift Manager
Mcdonalds
2011 - 2021
Caregiver/Housekeeper
Shirley Pearson
2019 - 2023
Bartender/Server
Blue Willow Resturant
2021 - 2022
High School Diploma -
Chemeketa Community College