Summary
Overview
Work History
Education
Skills
Locations
Timeline
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Dawn Peterson-Woods

Jersey City

Summary

Dynamic Talent Acquisition professional with extensive experience at Bank of America, excelling in full-cycle recruiting and candidate sourcing. Proven ability to build strong relationships and pipelines, leveraging data analytics and effective communication skills to enhance hiring processes. Committed to fostering diversity and ensuring compliance with employment regulations.

Overview

17
17
years of professional experience

Work History

Rail Talent Sourcer

HCM Staffing/NJ Transit
Newark
01.2025 - Current
  • Developed relationships with potential candidates through phone screens and email correspondence.
  • Organized and attended recruiting events such as career fairs, college visits, networking events.
  • Utilized creative tactics such as video introductions and virtual interviews when appropriate.
  • Cultivated relationships with third party vendors specializing in niche markets or specific industries.
  • Generated reports highlighting current trends in sourcing activities, cost per hire, time-to-fill metrics.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.

Talent Acquisition Coordinator

Macy's
Secaucus
07.2024 - 01.2025
  • Coordinated course developing learning and development classes
  • Strong administrative skills; along with Regulatory Requirements
  • Full cycle recruitment; onboarding; background checks; and I9 documentation
  • Extensive use of ATS tracking systems such as Oracle, Workday, and ADP
  • Consistent End to End demonstration of ownership and accountability
  • Knowledge of employment policies, practices, and employment laws and regulations
  • Strong analytical and organizational skills

Recruiter

Municipal Credit Union (MCU)
New York
03.2023 - 07.2024
  • Self motivated with excellent attention to detail and accuracy
  • Entrusted partnerships with Executive leadership and Stakeholders.
  • Sole responsibility for the end-to-end full- cycle recruitment at an executive level and below
  • Sourced to build proactive pipelines for present and future forecasting; while also partnering with marketing teams
  • Uses knowledge of competitors, local recruitment practices and market trends to provide insights to clients for commercial advantage accountability
  • Knowledge of employment policies, practices, and employment laws and regulations
  • Strong end to end investigation process and protocols
  • Extensive use of ATS tracking systems such as Oracle, Workday, and ADP

Senior Recruiter

AMS/Bank of America
Remote
10.2021 - 03.2023
  • Lead a team of 10 Assisting hiring managers in defining and validating key position requirements, sourcing strategies as well as reviewing affirmative action goals.
  • Excellent verbal and written communication skills
  • Develops and maintains effective working relationships in the local community to source qualified candidates and build pipelines for future openings.
  • Handles a high volume of requisitions, capturing requisition data, and reviewing candidate information to determine if job qualifications along with coaching and developing my team.
  • Conducts phone screens and consults with management to recommend candidates to move forward in the selection process within recruiting and HR policy.
  • Provides candidates with status updates and information on the company to ensure positive candidate experience.
  • Responsible for following and completing all process requirements including dispositioning candidates, and ensuring compliance with all policy and regulatory requirements.
  • Stay current with industry trends, developments and changes.
  • Develop and sustain constructive working relationships with recruiters, staffing compliance team members, line HR teams and hiring managers.
  • Ensure diversity of the candidate pools. Ensure State and Federal employment law, EEO, Affirmative Action and Diversity Policies are followed.
  • Assist in individual learning and meeting of employer expectations
  • Provides long term individual/ community supports in training and retraining of employees

Star Recruiter

WELLS FARGO BANK
Hybrid
06.2018 - 09.2021
  • Worked with a Human Resource team in the global sector to source and obtain new talent.
  • Conducts phone screens and consults with management to recommend candidates to move forward in the selection process within recruiting and HR policy.
  • Provides candidates with status updates and information on the company to ensure positive candidate experience.
  • Responsible for following and completing all process requirements including dispositioning candidates, and ensuring compliance with all policy and regulatory requirements.
  • Stay current with industry trends, developments and changes.
  • Develop and sustain constructive working relationships with recruiters, staffing compliance team members, line HR teams and hiring managers.
  • Ensure diversity of the candidate pools. Ensure State and Federal employment law, EEO, Affirmative Action and Diversity Policies are followed.
  • Extensive use of ATS tracking systems such as Oracle, Workday, and ADP

Branch Manager

WELLS FARGO BANK
South Orange
09.2015 - 05.2018
  • Offered and negotiated terms and accepted applications for mortgages, complying with the SAFE Mortgage Licensing Act and related regulations.
  • Conducted weekly observations of Tellers and Personal Bankers to identify areas of strength and recognize areas of opportunities to provide coaching and mentoring.
  • Attracted, hired, and retained talented team members, achieving minimal turnover, year over year.
  • Reviewed all business documents and newly opened accounts for compliance, held the team accountable for knowledge and potential lack of oversight; approved large transactions and reviewed identification, account details, and other pertinent information having to do with federal regulations.
  • Trained team members in operational soundness, ensuring the branch passed annual audits with high scores and safeguarded customer information at all times.
  • Implemented team member recognition events and fostered friendly competition in the branch to hold team members accountable for meeting and achieving goals.
  • Completed development plans for each team member, reviewed performance management rewards with the team to ensure understanding of work expectations and used recognition tools to ensure that the team felt appreciated for their work while holding them accountable for meeting expectations.
  • Created and developed a 'Partner Action Plan' to invite partners to come into the branch, participate in morning huddles and share knowledge regarding their line of business.

Personal Banker I

WELLS FARGO BANK
Jersey City
04.2012 - 09.2015
  • Built long-term relationships with new and existing customers using segmentation to ensure customers receive the proper level of service.
  • Asked questions to effectively uncover customer's needs while utilizing tools provided to help them succeed financially.
  • Coached and assisted tellers to successfully uncover opportunities.
  • Managed and assigned customers to meet with internal partners to help them succeed financially, such as Financial Advisors, Mortgage Reps, and Business Banking Partners.
  • Made customers lives easier by helping them uncover self-service options to have access to their banking needs 24 hours a day.

Inbound Customer Analyst II

Bank of America
Pennington
02.2008 - 03.2012
  • Excellent communications, writing and problem-solving skills
  • Received an influx of 40-80 inbound customer calls
  • Converted customer service calls to a cross-sell through extensive financial review
  • Demonstrates cash and experience knowledge for front and back end
  • Effective verbal and written skills
  • Expert proficiency along with Microsoft Office and Excel data entry
  • Was able to offer financial assistance to customers in duress through credit and loan products along with product, services and debt consolidation

Education

HCCC - Liberal Arts, Business Management

HCCC
Jersey City, NJ

Skills

  • Banking
  • Technology Support
  • Employee Relations
  • Human Resources
  • Talent Acquisition
  • Investigations Global Technology
  • Global Operations
  • Wealth Management
  • Risk Management
  • Investment Banking
  • Performance Management
  • Personnel Management
  • Coaching and Mentoring
  • Data Analytics
  • Customer Service
  • Regulatory Compliance
  • Community Outreach
  • Candidate sourcing
  • Applicant tracking
  • Interview techniques
  • Talent pipeline
  • LinkedIn recruiting
  • Team collaboration
  • Social media recruiting
  • Screening resumes
  • Interview coordination
  • Applicant tracking systems
  • Administrative skills
  • Candidate pre-screening
  • Full cycle recruiting
  • Salesforce expertise
  • Background checks
  • Job offer development
  • Human resources policies
  • Work authorizations
  • Talent acquisition

Locations

  • Current, Secaucus, NJ
  • Previous, New York, NY
  • Previous, Remote
  • Previous, South Orange, NJ
  • Previous, Jersey City, NJ
  • Previous, Pennington, NJ

Timeline

Rail Talent Sourcer

HCM Staffing/NJ Transit
01.2025 - Current

Talent Acquisition Coordinator

Macy's
07.2024 - 01.2025

Recruiter

Municipal Credit Union (MCU)
03.2023 - 07.2024

Senior Recruiter

AMS/Bank of America
10.2021 - 03.2023

Star Recruiter

WELLS FARGO BANK
06.2018 - 09.2021

Branch Manager

WELLS FARGO BANK
09.2015 - 05.2018

Personal Banker I

WELLS FARGO BANK
04.2012 - 09.2015

Inbound Customer Analyst II

Bank of America
02.2008 - 03.2012

HCCC - Liberal Arts, Business Management

HCCC

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