Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Phillips

Steeleville,IL

Summary

Compassionate and dedicated CNA with extensive experience at Compassion Home Health Care, skilled in vital signs monitoring and patient advocacy. Proven ability to enhance patient satisfaction through empathetic care and effective communication, ensuring dignity and independence for all clients. Committed to maintaining confidentiality and delivering high-quality support in diverse healthcare settings.

Overview

29
29
years of professional experience

Work History

CNA

Compassion Home Health Care
03.1996 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

DSP

Firefly
08.2024 - 03.2025
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Helped clients get involved in community activities

Education

Certificate Nurses Aid -

Beck Vocational School
Hecker IL
05-2003

GED -

Dupo Jr/SR High School
Dupo IL
05-1993

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • Basic life support
  • Feeding assistance
  • HIPAA compliance
  • Dressing assistance
  • Patient transfers
  • Compassionate communication
  • End-of-life care
  • Maintaining confidentiality
  • Clinical documentation
  • Emergency response
  • Complex Problem-solving
  • Emotional support
  • Critical thinking
  • Multitasking and organization
  • Problem-solving
  • Wound care
  • Medication administration
  • Patient advocacy
  • Conflict resolution
  • Flexibility and adaptability
  • Active listening
  • Team collaboration
  • Physical stamina
  • Health monitoring
  • Cultural sensitivity
  • Lifting and transferring
  • Medication assistance
  • Infection control practices
  • Patient hygiene assistance
  • Toileting assistance
  • Reliable team player
  • Recording vital signs
  • Safety precautions
  • Collecting vital signs
  • Bedside manner
  • Compassionate
  • Patient lifting
  • Electronic charting
  • Compassionate caregiver
  • Geriatric care
  • Direct patient care
  • Mobility assistance
  • Supporting personal needs
  • Documenting behaviors
  • Responding to emergencies
  • Patient relationship building
  • Medical terminology
  • Light housekeeping
  • Inpatient care
  • Companionship and emotional support
  • Ambulation assistance
  • Healthcare ethics
  • Patient assessments
  • Adaptable
  • Maintaining privacy
  • Specimen collection
  • Transporting patients
  • Valid [state] driver's license
  • Patient management
  • Trustworthy companion
  • Quality assurance
  • Care plan implementation
  • Activity planning
  • Patient relations
  • Observing responses
  • Preparing meals
  • Condition monitoring
  • Indirect patient care
  • Meal planning
  • Feeding assistance expert
  • Medical records management
  • Reliable transportation
  • Conducting intakes
  • Activity coordination
  • Outpatient care
  • Case management
  • Quality assurance controls
  • Medical office administration
  • Admitting support
  • Range of motion exercises
  • Able to lift [number] pounds
  • Infection control procedures
  • Performing patient intakes
  • Helping with medication

Timeline

DSP

Firefly
08.2024 - 03.2025

CNA

Compassion Home Health Care
03.1996 - Current

Certificate Nurses Aid -

Beck Vocational School

GED -

Dupo Jr/SR High School

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Dawn Phillips