Dawn Pratt
2827 N Julia St #207
Summary
Dynamic customer service professional with a proven track record at Wendy's, excelling in conflict resolution and effective communication. Recognized for fostering positive experiences and quickly adapting to new challenges. Committed to enhancing team collaboration while ensuring customer satisfaction through personalized service and hands-on learning.
Overview
2027
2027
years of professional experience
Work History
Customer Service
Wendy's
Cda, Idaho
2010 - Current
Facilitated effective onboarding for new employees, promoting quick adaptation to roles. Delivered high-quality customer service by addressing and resolving claims promptly. Provided a good experience for customers
Support Aid
Cda School
Cda, Idaho
08.2019 - 05.2020
- Self-motivated, with a strong sense of personal responsibility
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Helped children where they needed to so they had a good experience at school and didn't get behind
- Conflict resolved
Education
No Degree - Social Work
North Idaho College
Coeur D'alene, IDHigh School Diploma -
New Futures
Albuquerque, NM06-1991
Skills
I am very friendly I know how to communicate effectively
I work well with others
Hands on learner
Conflict resolution
I am personally I remember my regulars by name
Timeline
Support Aid
Cda School
08.2019 - 05.2020
Customer Service
Wendy's
2010 - Current
No Degree - Social Work
North Idaho College
High School Diploma -
New Futures