Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Dawn Quintana

Cleveland,OH

Summary

Experienced Office manager with over 25 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.

Reliable employee seeking customer service position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Motivated office manager with demonstrated knowledge of customer service best practices and operations. Proven skills in efficiency with forward-thinking leadership. Bringing 25 years of experience in customer service / leadership and ready to take on a challenging, growth-oriented role with Key bank.

Overview

26
26
years of professional experience

Work History

Office Manager

Daves Markets
Cleveland, OH
03.1997 - Current

Education

West Technical High School
Cleveland Ohio

Skills

  • Staff Training
  • Team Management
  • Office Management
  • Cash Flow and Reconciliation
  • Office Supplies and Inventory
  • Employee Motivation
  • Employee Timesheet Processing
  • Advanced Arrangements
  • Responding to Difficult Customers
  • Inbound and Outbound Calling
  • Credit Card Payment Processing
  • Cash Register Operation
  • Credits and Refunds
  • New Hire Training
  • Customer Service
  • Multitasking Abilities
  • Self-Motivated
  • ADP Workforce Now
  • Direct Deposit Processing
  • Employee File Maintenance
  • Kronos Workforce Payroll
  • Kronos Timekeeping
  • Time Tracking and Review

Timeline

Office Manager

Daves Markets
03.1997 - Current

West Technical High School
Dawn Quintana