Dawn Reeves
Mooresville,IN
Summary
Proven to enhance operational efficiency and customer satisfaction at ERI, I bring a strong background in inventory control and a keen eye for quality control. My adept multitasking and rigorous attention to detail have significantly reduced data entry errors. With a blend of hard skills like data erasure and soft skills including effective team training, I consistently meet demanding productivity goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Asset Management Clerk
ERI
01.2020 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Utilized office management software to record and track customer information.
- Registered products
- Inventory control
- Packed products
- Ran erasure on products
- Labeled finished products
- Quality control
Asset Management Clerk
Assemblix Staffing
05.2019 - 01.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each task.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Input data into spreadsheets and databases.
- Registered products
- Erasure of data
- Packaging and Labeling of products
Guard
United American Security
05.2018 - 05.2019
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Served as a reliable point of contact for clients needing assistance or information about the property''s security measures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Restricted access to sensitive areas using key cards and security codes.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Wrote detailed reports of all security breaches and investigations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Inventory Control Auditor
Lakeside Books
01.2016 - 05.2018
- Handled sensitive information professionally and confidentially throughout the audit process to maintain trust across departments involved in managing inventories.
- Supported company-wide compliance initiatives by adhering to established guidelines for inventory reporting and documentation standards.
- Reduced inventory shrinkage with thorough investigations of variances and root cause analyses.
- Conducted physical counts of products regularly, verifying quantities against system records for precise tracking.
- Maintained accurate records of all inventory transactions, ensuring data integrity and transparency.
- Processed damaged goods and completed wasted inventory paperwork.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Sorted and delivered materials to different work areas and staff.
Picker Packer
Amazon
11.2014 - 12.2015
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Picked and packed order items.
Education
High School Diploma - Business
Ben Davis High School
Indianapolis, IN01.1990
Skills
Inventory Control
Registration
Quality Control
Data Erasure
Guard Experience
Labeling
Packaging
Shipping
Receiving
Certification
Guard
Lift
Timeline
Asset Management Clerk
ERI
01.2020 - Current
Asset Management Clerk
Assemblix Staffing
05.2019 - 01.2020
Guard
United American Security
05.2018 - 05.2019
Inventory Control Auditor
Lakeside Books
01.2016 - 05.2018
Picker Packer
Amazon
11.2014 - 12.2015
High School Diploma - Business
Ben Davis High School
Guard
Lift
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