Dawn Ruble
Clemmons,NC
Summary
High-performing individual with solid experience in networking, marketing and crisis management. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients.
Overview
17
17
years of professional experience
Work History
Community Engagement Director
Chick-fil-A Peace Haven
01.2017 - Current
- Identifying new business and partnership opportunities.
- Manage the store calendar within Google calendar.
- Manage the marketing and catering budget.
- Identify cost and profit for off site events.
- Evaluate and process all donations within the restaurant.
- Leveraging established corporate partnerships and relationships.
- Making the sale and securing the agreement with clients.
- Ensuring team members are delivering a remarkable pickup and/or delivery guest experience.
- Create and implement a marketing plan.
- Plan, schedule and execute all events for the team and guests.
- Leverage Social Media: Create and publish social media posts on Facebook, Instagram and Twitter platforms.
- Ensure the restaurant is on brand.
- Provide instruction of all planning and preparation for off site selling.
- Add orders to the system and secure execution.
Administrative Coordinator
Wake Forest University, School of Business
01.2014 - 01.2017
- Center for Leadership and Character, Arranges, organizes and executes administrative functions.
- Operates as a primary point of contact for Center administration.
- Accurately maintains Center calendars, files, records, supplies, and correspondence.
- Arranges, coordinates, and executes events and travel for the Center.
- Organizes and promotes activities within the Center and serves as a liaison to other WFU offices to coordinate support.
- Operates as point of contact and resource for Center-sponsored visitors, lecturers, donors,and guests throughout their engagements.
- Prepares background research and support for Center initiatives.
- Contributes in the creation of operating policies and procedures for Center personnel.
- Supports in establishing and building relationships with other schools/departments within Wake Forest to assist in the advancement of the Center.
Administrative Assistant/Project Manager
Calvary Baptist Church
01.2007 - 01.2011
- Provided administrative functions and support to senior staff.
- Maintained all ministry records with accessible computer files.
- Supervised team in problem-solving and time management.
- Implemented plans to optimize staff training in support of organizational goals.
- Evaluated daily activities and process; created and processed weekly reports including budget recommendations to senior management.
- Managed all airline, lodging, on ground transportation, insurance, meals, forms, and travel arrangements for small and large teams; foreign and domestic.
- Orchestrated Global Impact Conference by bringing in missionaries from all over the world along with all logistics.
- Supervised events schedule and all programming needs.
- Coordinated all ministry opportunities via phone call and meetings.
- Implemented decision-making abilities with partner ministries in multiple international and domestic locations.
- Operated as liaison between ministry partners, parents, students, adults and church staff.
- Administered and exercised discretion for credit cards, purchase orders, income, reimbursements, checks, delinquent accounts, and receipts.
- Provided support to Scholarship Committee with Excel spreadsheets and letters to applicants and schools.
- Organized and traveled ahead of the team to coordinate possible and current trips foreign and domestic.
Education
High School Diploma -
Southeast Guilford High School
Greensboro, NC06.1992
Skills
- MS Office (Word, PowerPoint, Excel, Publisher)
- Social Media (Twitter, Facebook, Instagram, YouTube, LinkedIN)
- Qualtrics 360 Assessment Platform
- WebEX Video Conferencing
- Word Press (Writing, Publishing)
- Google Mail, Calendar, Sheets, Slides, Drive
- Global Competency Inventory (GCI) Training
- Gatekeepers 1, 2, and 3 Diversity Training
- Assertive Communication Training
Accomplishments
- Increased sales and partnerships by 10% each month over the year 2019 for Chick-fil-A.
- Illustrated performance metrics in charts and timelines for Center impact briefings to leaders and donors using Excel, PowerPoint, and graphics software.
- Launched proprietary assessments to targeted user groups using Qualtrics 360 Platform on a precise timeline.
- Managed planning and implementation of luncheon for 200 external visitors including overseeing food and beverage delivery, furniture rental, internal promotion, and media exposure resulting in local news stories gaining over 2000 social media views in 6 hours.
- Led logistics and delivery of campus adventure activity for 80 School of Business students during half-day retreat gaining the Center for Leadership and Character strong positive recognition from School of Business faculty and leadership.
Timeline
Community Engagement Director
Chick-fil-A Peace Haven
01.2017 - Current
Administrative Coordinator
Wake Forest University, School of Business
01.2014 - 01.2017
Administrative Assistant/Project Manager
Calvary Baptist Church
01.2007 - 01.2011
High School Diploma -
Southeast Guilford High School