Dawn Ruszat
Cantonment,USA
Summary
Dynamic professional with a proven track record in memory care and medical office management, notably at Your Life of Pensacola Memory Care. Excelled in enhancing resident engagement and streamlining documentation processes. Skilled in EMR systems and patient care, with a talent for fostering strong relationships and coordinating volunteer efforts. Demonstrates exceptional organizational skills and a commitment to improving patient and resident well-being.
Overview
16
16
years of professional experience
Work History
Life Enrichment Director
Your Life of Pensacola Memory Care
Pensacola, FL
06.2024 - Current
- Ensures adherence to policies and procedures governing Resident care.
- Participates with the management team in the recruitment, interviewing, hiring, supervision, evaluation, and disciplinary process of community employees
- Develops and implements sales/marketing plans with the Executive Director and Sales Team to accomplish occupancy targets
- Coordinates community, Resident units, common areas, and adjacent grounds with the Maintenance Director and Executive Director
- Administrates, coordinates, and directs all activities in accordance with policies and procedures
- Coordinates Fundraising Events for the Alzheimer's Association
- Coordinates Support Groups for Families coping with placing their loved one in Memory Care
- Creating strong Family relationships so they trust in our services
- Maintaining a monthly budget
- Calendar Planning for Resident Engagement
- Employee Retention Planning
Magnolia Trails Director
Sonida Senior Living
Pensacola, FL
11.2022 - Current
- Implementation of policies and procedures related to resident care
- Ensuring staff is following all Magnolia trails guidelines
- Assist in the social history assessments and outlines life enrichment programming that are indicated by the resident needs
- Creates monthly Activity calendar and manages activity managers to be sure activities are properly being done
- Act as an advocate to residents, including, addressing resident and family concerns
- Participate with management team with interviewing, hiring, supervision and evaluation of staff
- Provides assistance to Marketing director when needed and speaks at special events about the unique programming
- Participates with development of annual budgeting
- Training of all new hire employees with 4 hour Dementia training class
Life Enrichment Coordinator
The Residence Memory Care
Pensacola, FL
12.2017 - 11.2022
- Provided supportive care for residents during the early and late stages of Alzheimer's disease.
- Facilitated emotional support for families and residents in end-stage situations.
- Supported nutritional needs through precise serving and feeding protocols.
- Managed collaboration with vendors to ensure timely service delivery for events.
- Coordinated events and parties for holiday occasions.
- Provided administrative assistance to the administrator.
- Collaborated with external marketing teams to develop social media platforms.
- Implemented comprehensive programs to meet spiritual and cognitive requirements of memory care residents.
- Designed monthly and daily activity calendars detailing various activities and special events.
- Arrange transportation for regular and special events.
- Acquired expertise in community policies, procedures, and compliance with state regulations related to activity programming.
Medical Assistant, Internal Medicine
NORTHWEST COMMUNITY HEALTHCARE
Arlington Heights, IL
01.2014 - 12.2014
- Coordinated pre-visit preparations including addressing the special needs of patients including comfort measures, communication, and other appropriate issues and ensuring relevant labs and tests are scheduled and completed prior to office visit
- Assisted physicians and nurses with minor diagnostic procedures and treatments, performed intake of patient history, measures vital signs such as pulse rate, temperature, blood pressure, weight and height, and record information on patient charts, and performed routine laboratory tests such as blood draws, urine collection, electrocardiograms, phlebotomy, and injections
- Prepared treatment rooms with appropriate instruments and materials for examination of patients, cleaned and restocked exam room, and completed inventories and ordered medical supplies and materials
- Maintained the strictest confidentiality of all patient records, including treatment, diagnosis, history, medication, insurance, and financial status, and data entry and maintenance of all patient records
Clinical Assistant, Internal Medicine & Endocrinology
DEROSA MEDICAL
Scottsdale, AZ
01.2012 - 12.2014
- General medical office duties including answering phones and scheduling appointments, greeting patients and preparing clients for examinations, data entry and maintenance of medical records and billings
- Assisted physicians in various in-office procedures, including collecting patient's medical history, vital signs, and labs, performed electrocardiograms, administered hormone injections, and hormone replacement pellet insertions
- Generated patient lab and diagnostic testing orders, obtained prior authorizations, and communicated with insurance companies for prompt coverage
Medical Assistant
NORTH VALLEY FAMILY MEDICINE
Glendale, AZ
01.2009 - 12.2012
- General medical office duties including answering phones and scheduling appointments, greeting patients and preparing clients for examinations, data entry and maintenance of medical records and billings
- Assisted physicians in various in-office procedures, including collecting patient's medical history, vital signs, and labs, performed electrocardiograms, and assisted in circumcisions, pap smears, sebaceous cyst removal, and mole removal
- Assisted physicians with children immunizations and pediatric care
Education
Diploma - Medical Assistant
ARIZONA COLLEGE OF ALLIED HEALTH
Glendale, AZ01.2009
High School Diploma -
MATHER HIGH SCHOOL
Chicago, IL01.1989
Skills
- Memory Care
- Documentation
- Records Management
- Insurance Verification
- Organizational Skills
- Office Management
- EMR Systems
- Patient Care
- Experience Administering Injections
- Medical Office Management
- Alzheimer's Care
- Microsoft Office
- Caregiving
- Training
- Dementia Care
- Medical Office Experience
- CPR Certified
- Activity research and implementation
- Activity planning
- Volunteer management
- Activity coordination
- Collaboration
- Recordkeeping
- Issue resolution
- Vendor relations
Additional Information
Massage Therapy, Medical Assistant, Cognitive Stimulation Instructor
Personal Information
Title: CDP
Timeline
Life Enrichment Director
Your Life of Pensacola Memory Care
06.2024 - Current
Magnolia Trails Director
Sonida Senior Living
11.2022 - Current
Life Enrichment Coordinator
The Residence Memory Care
12.2017 - 11.2022
Medical Assistant, Internal Medicine
NORTHWEST COMMUNITY HEALTHCARE
01.2014 - 12.2014
Clinical Assistant, Internal Medicine & Endocrinology
DEROSA MEDICAL
01.2012 - 12.2014
Medical Assistant
NORTH VALLEY FAMILY MEDICINE
01.2009 - 12.2012
Diploma - Medical Assistant
ARIZONA COLLEGE OF ALLIED HEALTH
High School Diploma -
MATHER HIGH SCHOOL
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