Senior Business Analyst
Elevance Health Systems
- Managed stakeholder expectations through transparent communication and timely status updates to align project deliverables with business objectives.
- Created detailed user stories for system enhancements, improving functionality and user satisfaction.
- Facilitated requirement gathering workshops, establishing clear project objectives and deliverables.
- Analyzed business processes to identify improvement areas, enhancing overall project efficiency.
- Conducted gap analyses to pinpoint discrepancies between current and desired states, leading to actionable recommendations.
- Supported leadership with reporting, analysis, and presentations that informed divisional strategies.
- Mentored junior analysts on best practices in business analysis techniques, fostering professional growth.
- Streamlined workflows through implementation of new software solutions, boosting productivity.
