Hi, I’m
Dawn Sanchez
Peotone
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
34
years of professional experience
Work History
Kroger
Assistant Manager
11.2021 - Current
Job overview
- Delegates daily tasks to department managers in order to efficiently improve the customer shopping experience
- Drove customer satisfaction ratings up 22% in Q4 of 2022
- Effectively executes company direction and leads change in a union environment
- Communicates company goals and leads by example through the pandemic
- Empowers others through delegation to maximize organizational strength.
Family Dollar
Store Manager
06.2018 - 11.2021
Job overview
- Manage the daily operations including payroll budgeting, inventory control, merchandising and personnel management
- Increased sales by 58% and reduced shrink by 50% in only three years
- Dramatically reduced staff turnover versus corporate average by focusing on a supportive team environment
- Support corporate initiatives by traveling to district stores to improve performance and presentation while remotely managing own location.
Colonial Life Insurance
Sales Representative
12.2017 - 12.2018
Job overview
- Independently identify key targets for new business accounts
- Work directly with independent business owners to improve benefit offerings
- Present insurance to families on a needs basis through business to business interaction.
First Student
Location Safety Manager
12.2013 - 12.2017
Job overview
- Coordinated the DOT certification for all drivers
- Improved locations non-conformance rate to lowest historical value for the location
- Created and implemented new safety incentive program to eliminate missed sleeping children on buses
- Managed bus routing schedules in addition to training new co-workers
- Left position due to imminent closure of location.
TJX Corporations
Operations/Store Manager
08.2001 - 02.2010
Job overview
- Executed payroll and expense budgets to successfully meet and exceed profit margins
- Auditing of the entire business within the store to exceed corporate expectations of 90%
- Position eliminated due to location closure.
Ames Corporation
Store Manager
04.2000 - 08.2001
Sports Authority
Store Manager
01.1998 - 04.2000
Education
University of Phoenix
BS in Healthcare Administration
01.2012
Skills
- Food Safety Certification
- Positive leadership style
- Inventory management
- Training/Mentoring
- DOT and OSHA regulations
- Microsoft Office
- HR management
- Strong decision making
- Money Handling
- Customer Relations
- Team motivation
Accomplishments
- Successful operations manager of the largest store in Illinois while also acting as an audit trainer for the district.
- Managed two stores simultaneously, a regular priced location as well as an outlet location.
- Increased store value by 20% within two years of taking over management.
Timeline
Assistant Manager
Kroger
11.2021 - Current
Store Manager
Family Dollar
06.2018 - 11.2021
Sales Representative
Colonial Life Insurance
12.2017 - 12.2018
Location Safety Manager
First Student
12.2013 - 12.2017
Operations/Store Manager
TJX Corporations
08.2001 - 02.2010
Store Manager
Ames Corporation
04.2000 - 08.2001
Store Manager
Sports Authority
01.1998 - 04.2000
University of Phoenix
BS in Healthcare Administration