Dawn Schmidt

• Supervised cash handling, register accuracy, and drawer reconciliation during assigned shifts.
• Trained new associates on store procedures, safety expectations, and customer service standards.
• Supported daily store operations, ensuring consistent customer service and smooth workflow.
• Coordinated freight processing, stocking, and merchandise recovery to maintain organized sales floor.
• Monitored inventory levels, assisted with replenishment, and reduced out-of-stock conditions.
• Executed opening and closing procedures, including alarms, locks, and operational checklists.
• Enforced compliance with company policies, merchandising plans, and loss prevention practices.
• Resolved customer concerns promptly while supporting front-end operations and team coverage.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Typed letters, documents, and forms, entered computer data, and maintained report files.
• Maintained Oregon Uniform Crime and Individualized Domestic Crime reporting for State of Oregon, ensuring compliance and accuracy.
• Maintained hard copy records and reports in a filing system and report records in a computer data entry system.
• Processed Concealed Handgun Permit applications, records, files, and operates electronic and/or manual fingerprint rolling equipment for general non-criminal applications.
• Assisted Civil Division with data entry, counter traffic, answered telephone calls, and provided technical support to other staff.
• Received and logged evidence and/or property from deputies, detectives, or other agencies; assigned locate numbers and secures items in appropriate location.
• Entered evidence/property data into chain of evidence documentation, maintaining comprehensive computerized and hard copy records.
• Typed Letters, documents, and forms as needed, entered computer data and maintains report files.
• Responded to crime scenes to assist in search warrants and receive evidence or property.
• Transported evidence to be disposed of or maintained in a secure manner as appropriate to department policy/ procedure and Oregon Law.
• Obtained and maintained LEDS certification in order to assist Records Security Clerk as requested.

• Provided equitable and compassionate customer service that is person-centered and trauma-informed, demonstrate active listening, understanding and respect for various cultural identities and values.
• Assessed applicant information to determine eligibility for services that address individual needs.
• Provided equitable and compassionate customer service that is person-centered and trauma-informed, demonstrating active listening, understanding and respect for various cultural identities and values.
• Collaborated with team and independently contributed to program objectives.
• Managed time management, organization and time prioritization skills to meet agency and program deadlines.
• Utilized time management and organizational skills to consistently meet agency and program deadlines.

• Understand and exercise strict confidentiality

• Provided exceptional customer service to the public, assisting with inquiries and concerns.
• Complete task under the demands of constantly changing work environment
• Collaborated effectively with team members to achieve common goals.
• Supervise and instruct Adults in Custody, volunteers, and community partners
• Establish and maintain good working relationships with community partners and resource providers
• Developed and coordinated volunteer schedules for program delivery, facilitating paperwork processes for institution entry and ID approval.
• Work effectively both as a member of a team and independently.
• Type documents from draft or general instructions, including correspondence, memos, forms, reports, procedures, and post orders. Compose and type documents requiring general knowledge of agency operations.
• Use word processing and spreadsheet programs and the DOC40 computer system, to produce documents and forms and to retrieve and confirm information. Proofread documents to ensure clarity of language, completeness of information, accuracy of spelling and punctuation, and correct professional appearance
• Operation of software including, DOC400, OMS, LEDS, ACCESS database, Photo view, LS/CMI, Center2, copier, scanner, fax machine, multi-line phone, and Oregon Corrections system
• Provides facility visitors (attorneys, investigators, and psychologists), Department of Justice staff, institution, employees, DOC employees, Department of Human Services staff, the general public, and AIC with specific information when responding to inquiries as per DOC Rules, Policies and Procedures
• Maintain Notary Public Certification to provide services in support of legal service for all staff and within established guidelines
• Calendar items and advise supervisor of approaching deadlines and pending issues needing action
• Schedule multidisciplinary team (MDT) review meetings. Collecting feedback from staff via email and compiling comments in advance of meeting for review. Take notes during meeting and distribute notes following meeting
• Scheduled, tracked, coordinated, and supervised AIC legal phone calls and visits, ensuring confidentiality while managing paperwork for site access and reserving conference rooms.
• Facilitated monthly Social Security and Birth Certificate classes for 20-40 AICs as part of re-entry program, tracking applications and receipt of documents.
• Develop, coordinate, and implement events for family reunification. Oversee purchase, preparation, and distribution of meals. Ensure AIC’s wishing to participate have the funds available and have paid to participate. Track participating AIC desired approved visitors, acquiring waivers where appropriate
• Managed inventory levels and ordered necessary supplies to ensure availability.
• Interpreting and applying rules, regulations, policies, procedures, and guideline
• Maintained accurate records of all transactions and activities.
• Entering 1206 Processing transport files, 2010 assisted with carrying out the implementation of earned time law change
• AIC releases, transport file preparation