Innovative Human Resources Executive demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration, organizational development and payroll administration. Record of success in improving recruitment and retention.
Overview
35
35
years of professional experience
Work History
Human Resources Director
New Horizons Rehabilitation, Inc.
04.2022 - 10.2024
Successfully converted individual payroll, HRIS, recruitment, and retirement platforms to ADPs consolidated platform
Automated benefits administration for open enrollment as well as new hire enrollment; significantly reducing human errors
Spearheaded system enhancements that resulted in higher efficiency levels while also minimizing potential risks associated with data breaches or other security concerns.
Created leadership and succession planning using Gallup leadership program
Mentored diverse team of employees in revising the employee handbook
Used data analytics and metrics to identify areas for improvement to increase retention, optimize employees benefits and reduce overtime
Created staffing models to identify and track FTEs with the objective of more effective recruiting and expense reduction
Developed innovative training and resources for decentralized delivery environment while complying with strict state guidelines for the Division of Disability and Rehabilitative Services (IN Administrative Code Title 460)
Streamlined HR processes for increased efficiency and improved service delivery.
Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
Structured compensation and benefits according to market conditions and budget demands.
Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
Oversaw workers' compensation program for employees injured on job.
Answered employee inquiries regarding health benefits and 401k options.
Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
Directed hiring and onboarding programs for new employees.
Managed other HR staff and oversaw completion of tasks and initiatives.
Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Reduced process gaps while supervising employees to achieve optimal productivity.
Streamlined payroll processes by implementing efficient systems and software to reduce errors and save time.
Managed accurate and timely processing of multi-state payrolls for hundreds of employees, reducing discrepancies.
Prepared detailed reports for management review on various aspects of the organization''s compensation structure for informed decision-making purposes.
Reduced manual workload through automating key payroll tasks using advanced software tools.
Served as a subject matter expert on company-wide projects related to compensation changes or policy updates.
Business & Computer Science Teacher
Decatur County Community Schools
08.2017 - 06.2021
Taught programming fundamentals to improve student engagement and retention.
Enhanced students' understanding of complex algorithms by developing interactive lessons and hands-on projects.
Improved students' critical thinking skills with problem-solving exercises.
Developed curriculum for integrating real-world applications into computer science education.
Facilitated collaborative learning by organizing group projects.
VP Branch Operations
MainSource Bank
01.1994 - 09.2011
Enhanced organizational efficiency with streamlined decision-making processes.
Managed financial, operational and human resources to optimize business performance.
Spearheaded company-wide initiatives to foster innovation and growth.
Streamlined operational processes to improve cost efficiency and productivity.
Improved employee engagement and morale by implementing effective HR strategies.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
Oversaw divisional marketing, advertising and new product development.
Created succession plans to provide continuity of operations during leadership transitions.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Represented organization at industry conferences and events.
Established and maintained strong relationships with customers, vendors and strategic partners.
Management Trainee
National City Bank
06.1991 - 01.1994
Gained knowledge of company policies, protocols and processes.
Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
Assisted with onboarding of new employees by providing training and development resources.
Spearheaded adoption of new technologies to enhance operational efficiency and customer engagement.
Leveraged data and analytics to make informed decisions and drive business improvements.
Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
Worked with HR team to coordinate company events.
Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Updated and maintained employee records to respond quickly to requests for information.
Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
Reviewed and updated HR policies to reflect current laws and best practices.
Teller / Proof Operator
Fifth Third Bank
09.1989 - 06.1991
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Educated customers on use of banking website and mobile apps.
Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Provided training to new tellers on bank procedures, systems, and customer service best practices.
Education
Master of Science Degree - Learning, Design, & Technology
Purdue University
Master of Science Degree - Business Administration (MBA)
Indiana Wesleyan University
Bachelor of Science Degree - Human Resources, Marketing
Indiana University Kelley School of Business
Skills
Performance Metrics
Process Reengineering
Risk Management / Compliance
Payroll Administration
Flexible work arrangements
Leadership Development
Employee Engagement & Onboarding
Organizational Development
Retention Strategies
HR policies and procedures
HR analytics
Human Resources Operations
Benefits programs
Data Analysis
Strategic planning
EEO Compliance
Workers compensation
ADA compliance
Onboarding, training, and development
HRIS management
Budget Administration
Regulatory Compliance
Employee Handbook Development
Confidential Document Control
Hiring and recruitment oversight
Program Development
FMLA Administration
HR policies implementation
Onboarding process
Payroll management
Human resources operations
Training development
Recruitment and hiring
Background checks
Leadership development
Human resources department processes
Operations management
Human resource management software HRMS
Benefits and compensation management
ADP workforce now
Professional Accomplishments
Successfully converted individual payroll, HRIS, recruitment, and retirement platforms to ADPs consolidated platform.
Automated benefits administration for open enrollment as well as new hire enrollment; significantly reducing human errors.
Created leadership and succession planning using Gallup leadership program.
Mentored diverse team of employees in revising the employee handbook.
Used data analytics and metrics to identify areas for improvement to increase retention, optimize employees benefits and reduce overtime.
Created staffing models to identify and track FTEs with the objective of more effective recruiting and expense reduction.
Spearheaded a utilization review to optimize revenue and reducing administrative expenses.
Developed Engineered customer and employee training initiative to comply with FDIC regulatory changes for overdraft guidance, preserving a multi-million-dollar revenue source.
Ranked in the top four of company leaders measured by Gallup HumanSigma engagement survey for employees engaged with strategic objectives of the organization.
Engineered an employee training initiative to comply with FDIC regulatory changes for overdraft guidance, preserving a multi-million-dollar revenue source.
Experience with various corporate level committees such as: Quality Control, Information Technology, Risk Management, Product Development, Process Improvement and Strategic Planning.
Streamlined business operations for decentralized staff with documented procedures and processes.
Developed innovative training and resources for decentralized delivery environment while complying with strict state guidelines for the Division of Disability and Rehabilitative Services (IN Administrative Code Title 460).
Timeline
Human Resources Director
New Horizons Rehabilitation, Inc.
04.2022 - 10.2024
Business & Computer Science Teacher
Decatur County Community Schools
08.2017 - 06.2021
VP Branch Operations
MainSource Bank
01.1994 - 09.2011
Management Trainee
National City Bank
06.1991 - 01.1994
Teller / Proof Operator
Fifth Third Bank
09.1989 - 06.1991
Master of Science Degree - Business Administration (MBA)
Indiana Wesleyan University
Bachelor of Science Degree - Human Resources, Marketing
Indiana University Kelley School of Business
Master of Science Degree - Learning, Design, & Technology
Purdue University
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