Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawn Seymore

Bridgeville,DE

Summary

Resourceful management operations professional recognized for driving high productivity and efficient task completion. Specialized in strategic planning, team leadership, and operational improvement. Proven ability in communication, problem-solving, and adaptability, facilitating seamless execution of business strategies and enhancing team performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Interim Delaware Operations Manager

LifeStar Response
Georgetown, DE
06.2025 - Current
  • Managed staffing for ALS and BLS crews across all shifts, ensuring optimal coverage.
  • Ensured compliance with training and certification requirements for all Delaware staff.
  • Resolved employee-related matters efficiently to maintain workplace morale.
  • Assisted Regional Manager in conducting new hire interviews and understanding hiring processes.
  • Delivered billing paperwork to biller promptly to ensure accurate financial operations.
  • Collaborated with VST to maintain adequate supplies for ALS and BLS operations.
  • Operated emergency medical equipment while adhering to safety protocols and infection control regulations.
  • Mentored new EMTs on procedures, enhancing team competency and patient care standards.

NREMT-B and Georgetown Office Supervisor

LifeStar Response
Georgetown, DE
07.2023 - Current
  • Assessed patient conditions and determined appropriate treatment plans based on symptoms and injuries.
  • Oversaw daily office operations, ensuring efficient workflow and productivity of staff, assisted Delaware Operations Manager as needed.
  • Supervised, trained and mentored staff members in the use of office equipment and procedures.
  • Educated family members on how best to care for their loved one after discharge from hospital.
  • Collaborated with other medical professionals to ensure quality of care for all patients.
  • Reported any suspicious activity witnessed while on duty immediately upon return from call.
  • Observed infection control measures when treating multiple patients within a given timeframe.
  • Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
  • Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
  • Adhered strictly to safety regulations set forth by local governing bodies.
  • Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
  • Participated in continuing education courses to maintain certification requirements.
  • Field training officer taught policies ad procedures to new hire EVO drivers and EMT's

NREMT-B

AAA Transportation
Milton, DE
06.2021 - 07.2023
  • Ensured patient stability and safety during ambulance transport to healthcare facilities.
  • Administered medications per physician orders while monitoring vital signs.
  • Collaborated with medical professionals to deliver quality care throughout transport.
  • Performed basic life support procedures, including CPR and defibrillation, as needed.
  • Documented patient assessments in accordance with established protocols.
  • Provided emotional support and comfort to patients during transport.
  • Reported suspicious activities observed during duty immediately upon returning from calls.
  • Maintained appropriate infection control measures when treating multiple patients.

NREMT-B

Hart to Heart Transportation Services
07.2015 - 06.2022
  • Ensured patient stability and safety during ambulance transport to healthcare facilities.
  • Administered medications per physician orders while monitoring vital signs.
  • Collaborated with medical professionals to deliver quality care throughout transport.
  • Performed basic life support procedures, including CPR and defibrillation, as needed.
  • Documented patient assessments in accordance with established protocols.
  • Provided emotional support and comfort to patients during transport.
  • Reported suspicious activities observed during duty immediately upon returning from calls.
  • Maintained appropriate infection control measures when treating multiple patients.

Self Employed Child Care

self
Bridgeville, DE
05.2012 - 07.2021
  • Providing a learning environment for infants and toddlers and ensure safety and well-being for them.
  • Monitored feedback from parents regarding their experiences with referred childcare providers.

Officer Manager and Certified Ophthalmic Assistant

Delaware Eye Clinics
Milton, DE
08.2008 - 09.2011
  • Streamlined daily functions in medical office, providing assistance during staffing shortages.
  • Ensured efficient patient and employee scheduling for optimal operations.
  • Delivered comprehensive patient care, including history collection and minor procedure assistance.
  • Coordinated surgery schedules and conducted pre-op testing for cataract and LASIK patients.
  • Performed administrative duties, including correspondence preparation and personnel file maintenance.
  • Trained new staff on office procedures, software applications, and customer service excellence.
  • Implemented electronic health record system to enhance interdepartmental workflow efficiency.
  • Conducted regular audits of medical records to maintain documentation accuracy.

Certified Ophthalmic Assistant

Halpern Ophthalmology
08.2008 - 09.2011
  • Provided patient care, obtained patient history for Ophthalmologist, assisted physician with in office minor procedures, scribed for patient during eye exam, surgery coordinator helping schedule surgery, did pre-op testing and patient education for cataract and LASIK surgery.

Education

NATIONAL REGISTERED EMERGENCY MEDICAL TECHNICIAN -

DELAWARE STATE FIRE SCHOOL
Dover, DE
08.2014

Skills

  • Medical Terminology
  • Payroll
  • Microsoft Excel
  • Time management
  • Customer service
  • Project management
  • Community engagement within recruiting
  • Vital signs
  • Sales
  • Social media management
  • Phone etiquette
  • Employee relations
  • Data collection
  • Leadership
  • Patient monitoring
  • Organizational skills
  • Event planning
  • Management
  • Senior care
  • Ophthalmology
  • Administrative experience
  • Volunteer programs
  • Pediatrics
  • Conflict management
  • Documentation review
  • Microsoft Word
  • Front desk
  • Photography
  • Surgery
  • Training & development
  • Computer skills
  • Office experience
  • Toddler Care
  • EMT Experience
  • Human resources
  • Ophthalmology Experience
  • Supervising experience
  • Windows
  • OR experience
  • Recruiting
  • Healthcare management
  • Public relations
  • OFFICE MEDICAL
  • Patient observation
  • Microsoft Outlook
  • Office management
  • Communication skills
  • Writing skills
  • Events management
  • Medical-surgical
  • EMR systems
  • Medical administrative support
  • Presentation skills
  • Software troubleshooting
  • Typing
  • Strategic planning
  • Microsoft Office
  • Data entry
  • Staff management
  • Patient assessment
  • Team mentoring
  • Training programs
  • Office operations
  • Effective communication
  • Maintaining compliance

Certification

  • EMT Certification
  • Certified Dental Assistant
  • CHAA
  • Medical License
  • Certified Ophthalmic Assistant
  • Driver's License
  • CPR Certification
  • EMT License
  • EMT-B
  • BLS Certification

Timeline

Interim Delaware Operations Manager

LifeStar Response
06.2025 - Current

NREMT-B and Georgetown Office Supervisor

LifeStar Response
07.2023 - Current

NREMT-B

AAA Transportation
06.2021 - 07.2023

NREMT-B

Hart to Heart Transportation Services
07.2015 - 06.2022

Self Employed Child Care

self
05.2012 - 07.2021

Officer Manager and Certified Ophthalmic Assistant

Delaware Eye Clinics
08.2008 - 09.2011

Certified Ophthalmic Assistant

Halpern Ophthalmology
08.2008 - 09.2011

NATIONAL REGISTERED EMERGENCY MEDICAL TECHNICIAN -

DELAWARE STATE FIRE SCHOOL

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