Summary
Work History
Education
Timeline
Generic

Dawn Shafer

Flint,MI

Summary

Proficient in providing outstanding customer service in dynamic restaurant environments. History of boosting guest satisfaction through quick service and thorough attention to detail. Collaborative approach ensures a consistently positive dining atmosphere.

Work History

Wait Staff Member

Big Boy Restaurant
  • Handled cash transactions accurately, ensuring proper change and receipt issuance to customers.
  • Monitored dining area for any issues, proactively resolving guest concerns to maintain satisfaction.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.

School Bus Driver

Lapeer community schools
2002 - 2019
  • Communicated effectively with parents and school staff regarding transportation schedules.
  • Adapted to changing weather conditions to ensure timely arrivals at schools.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.

Education

High School Diploma -

Lapeer East
Lapeer, MI
1991

Timeline

Wait Staff Member

Big Boy Restaurant

School Bus Driver

Lapeer community schools
2002 - 2019

High School Diploma -

Lapeer East

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Dawn Shafer