DAWN SHAW
McKinney,TX
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician, PCU
Medical City McKinney
12.2022 - Current
- Obtained patient vital signs and reported results to staff nurse, noting changes from prior measurements.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Interacted effectively with patients, families, staff to deliver high level of customer service and teamwork.
- Organized paperwork such as charts and reports for office and patient needs.
Eyewear Consultant
LensCrafters
10.2019 - 05.2022
- Handled and filed patient records with discretion to comply with HIPAA guidelines.
- Have optimum knowledge of insurance and contact insurance companies
- Multi-task and adapting in rapidly changing environment.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11.2027
Skills
- Adaptable
- Satori Alternative to Managing Aggression (SAMA)
- Patient Care Technician (CPCT/A)
- Patient Observation
Certification
- NHA Certified Patient Care Technician/Assistant
- BLS Certified
Timeline
Patient Care Technician, PCU
Medical City McKinney
12.2022 - Current
Eyewear Consultant
LensCrafters
10.2019 - 05.2022
Bachelor of Science - Nursing
Western Governors University