DAWN SMITH

• Company Overview: Directorate of Military Programs – Real Estate and International and Interagency Divisions
• Provided executive support to senior SES leaders, coordinating both Real Estate-related and Interagency and International Services (IIS) Agency Division administrative tasks and maintaining important documentation.
• Managed the ETMS2 database and assisted with tracking Real Estate and IIS tasking reports, ensuring accurate records and efficient task management.
• Support Real Estate and IIS processes, coordinating document management for agreements, memorandums of understanding, and congressional letters, facilitating communication between stakeholders.
• Maintained records for Real Estate and IIS ensuring all files were up-to-date and audit ready.
• Coordinated with budget and tracking the budget for Real Estate. Supported finance teams in processing payments, invoices, and financial reports.
• Enhanced coordination between real estate teams and external partners, ensuring smoother project management and communication.
• Managed complex travel arrangements, optimizing logistics for team members and leadership.
• Coordinated executive schedules, ensuring efficient allocation of time and resources.
• Responded to client inquiries promptly, ensuring exceptional customer service experience.
• Provided training and mentorship to new administrative staff on operational procedures and software tools.
• Boosted team morale by fostering a positive work environment through effective communication and problem-solving skills.

Hours per Week: 40

Key Achievements:

• Improved document management systems, reducing file retrieval time by 30% and streamlining real estate administrative tasks.

• Company Overview: Crisis Action Center Team Member
• Coordinated and managed the deployment of emergency response teams, ensuring efficient team mobilization for disaster recovery missions.
• Assigned tasks to team members based on skills, roles, and mission requirements, maintaining clear communication and accountability.
• Provided team briefings, communicated mission objectives, and monitored task completion, ensuring all team members understood their responsibilities.
• Documented team activities, task assignments, and mission progress in ENGlink for accurate tracking and reporting.
• Served as the primary point of contact for team coordination, relaying mission updates, and adjusting team assignments as needed to adapt to evolving situations.
• Coordinated travel arrangements, lodging, and logistics for deployment teams, ensuring timely arrivals and efficient deployment.
• Monitored and reported team performance, identifying areas for improvement and ensuring adherence to mission protocols.
• Ensured seamless communication between recovery teams and federal, state, and local stakeholders, facilitating the efficient processing of recovery operations.
• Assisted with logistical coordination for disaster response operations, including managing the movement of materials, personnel, and equipment to affected areas.
• Helped organize and maintain disaster response documentation, ensuring compliance with federal regulations and readiness for audits and reviews.
• Coordinated emergency travel and accommodations for mission response teams, ensuring prompt action and timely deployments during critical situations.
• Enhanced coordination between real estate teams and external partners, ensuring smoother project management and communication.
• Managed complex travel arrangements, optimizing logistics for team members and leadership.
• Coordinated executive schedules, ensuring efficient allocation of time and resources.
• Responded to client inquiries promptly, ensuring exceptional customer service experience.
• Provided training and mentorship to new administrative staff on operational procedures and software tools.
• Boosted team morale by fostering a positive work environment through effective communication and problem-solving skills.
• Deployed 7 times since 2021, 2 external deployments

Hours per Week: Varies during deployment

Key Achievements:

• Developed a streamlined tasking process that improved assignment management and enhanced recovery team coordination, increasing task efficiency by 25% in 2022.
• 2025 moved to National Local Government Liaison Cadre

• Executive Assistant to the Chairman
• Provided administrative support for executive-level operations, including scheduling, correspondence, and meeting coordination.
• Coordinated travel, visas, and logistics for maritime-related business trips, ensuring compliance with travel regulations. Work with US State Department to Schedule travel arrangements for foreign travel. Travel to embassies to obtain visas for leadership.
• Assisted in preparing reports and briefing materials related to congressional briefings and stakeholder engagements for senior leadership.
• Enhanced coordination between real estate teams and external partners, ensuring smoother project management and communication.
• Managed complex travel arrangements, optimizing logistics for team members and leadership.
• Coordinated executive schedules, ensuring efficient allocation of time and resources.
• Responded to client inquiries promptly, ensuring exceptional customer service experience.
• Provided training and mentorship to new administrative staff on operational procedures and software tools.
• Boosted team morale by fostering a positive work environment through effective communication and problem-solving skills.
• Enhanced coordination between real estate teams and external partners, ensuring smoother project management and communication.
• Managed complex travel arrangements, optimizing logistics for team members and leadership.
• Coordinated executive schedules, ensuring efficient allocation of time and resources.
• Responded to client inquiries promptly, ensuring exceptional customer service experience.
• Provided training and mentorship to new administrative staff on operational procedures and software tools.
• Boosted team morale by fostering a positive work environment through effective communication and problem-solving skills
• Enhanced coordination between real estate teams and external partners, ensuring smoother project management and communication.
• Managed complex travel arrangements, optimizing logistics for team members and leadership.
• Coordinated executive schedules, ensuring efficient allocation of time and resources.
• Responded to client inquiries promptly, ensuring exceptional customer service experience.
• Provided training and mentorship to new administrative staff on operational procedures and software tools.
• Boosted team morale by fostering a positive work environment through effective communication and problem-solving skills..

Hours per Week: 40

Key Achievement:

• Developed training materials and resources to enhance staff onboarding efficiency.

• Managed the Reasonable Accommodations Program, served as the Harassment Coordinator, and led the Special Emphasis Program, providing executive support for Equal Employment Opportunity (EEO) initiatives to ensure full compliance with legal standards
• Conducted comprehensive investigations into discrimination complaints, providing thorough analysis and recommendations.
• Developed and implemented equal opportunity programs ensuring compliance with federal regulations.
• Partnered with HR teams on matters related to affirmative action planning, ensuring consistent application of company policies and procedures.
• Provided guidance on reasonable accommodations for employees with disabilities or religious needs.
• Served as a liaison between employees and management regarding equal opportunity concerns, fostering open communication channels within the organization.
• Facilitated workshops on topics such as cultural competency, unconscious bias, and inclusion, increasing employee awareness and sensitivity towards others'' differences.
• Monitored the organization''s compliance with federal, state, and local laws regarding equal employment opportunities.
• Developed effective equal opportunity policies in line with organizational goals, promoting a fair and unbiased workplace culture.
• Oversaw annual reporting requirements related to equal employment opportunity statistics for regulatory compliance purposes.
• Conducted thorough investigations into allegations of discrimination or harassment, ensuring appropriate resolutions were reached.
• Collaborated with external organizations and community partners to promote diversity awareness and build relationships that enhanced the organization''s reputation as an equal opportunity employer.
• Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
• Interviewed persons involved in equal opportunity complaints to verify case information.
• Managed complex travel arrangements, optimizing logistics for team members and leadership.
• Coordinated executive schedules, ensuring efficient allocation of time and resources.
• Responded to client inquiries promptly, ensuring exceptional customer service experience.
• Provided training and mentorship to new administrative staff on operational procedures and software tools.
• Boosted team morale by fostering a positive work environment through effective communication and problem-solving skills.
• Managed complex travel arrangements, optimizing logistics for team members and leadership.
• Coordinated executive schedules, ensuring efficient allocation of time and resources..
• Designed and delivered comprehensive training on Reasonable Accommodations, Anti-Harassment, and Anti-Bias for Baltimore staff, including district managers.

Hours per Week: 40

Key Achievement:

• Authored monthly articles for the Baltimore District, highlighting Special Emphasis programs and integrating the history of local U.S. Army Corps of Engineers. For example, featured the career trajectories of female employees during Women’s History Month.

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• Facilitated communication between departments, streamlining information flow and fostering collaborative efforts on project initiatives.
• Trained junior administrative staff on best practices in office management, promoting professional development within the team.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Efficiently handled high-priority correspondence, drafting, reviewing, and disseminating official communications with 100% accuracy.
• Answered high volume of phone calls and email inquiries.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Improved office efficiency by implementing new filing systems and document management processes.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
• Orchestrated domestic travel logistics, including flight bookings, accommodations, ground transportation, and detailed itineraries, ensuring compliance with organizational policies.
• Conducted a thorough analysis of existing procedures, identified bottlenecks, and introduced best practices that streamlined daily operations.
• Regularly audited and updated templates to ensure alignment with organizational goals and evolving needs.
• 40 Hours per week

• Provided comprehensive support for executive operations by expertly managing and coordinating senior leadership schedules, appointments, and high-priority events.
• Played a pivotal role in the planning and execution of Integrated Project Reviews (IPRs) for research initiatives, collaborating with research teams to prepare presentations, gather necessary documentation, and ensure alignment on project goals and deliverables.
• Coordinated guest speakers and interviews for research fellowships, overseeing all logistics from scheduling to ensuring smooth communication with participants.
• Managed the full cycle of the interview process, including candidate invitations, administrative support during interviews, and post-event follow-up. Also, handled all event logistics, such as venue arrangements, technical support, and ensuring seamless execution aligned with organizational objectives.
• Coordinated travel arrangements and managed expenses for doctors, researchers, students attending events, conferences, and seminars to include booking and budget contraints.
• Orchestrated high-level conferences and seminars by managing all aspects of event planning and execution.
• Streamlined communication channels among departments, fostering collaboration and reducing project turnaround times
• Worked closely with external stakeholders, including speakers and sponsors, to ensure event objectives were met and all logistical requirements were fulfilled..
• Oversaw vendor selection process, ensuring alignment with budgetary requirements and quality standards for optimal results.
• Managed budgeting processes for multiple programs, ensuring adherence to financial guidelines and accountability.
• Coordinated training sessions for staff, improving knowledge of program protocols and compliance standards.Facilitated stakeholder meetings to assess program needs, gathering feedback to inform future strategic planning efforts.
• Demonstrated exceptional problem-solving skills by resolving critical issues promptly without compromising on quality or timeline.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.

• 40 Hours per week