Dawn Staver
Cherokee
Summary
Possessing empathetic and compassionate traits, excellent fit for providing dedicated support and care. Knowledgeable in basic caregiving principles and adept at assisting with daily living activities and managing diverse needs. Committed to making meaningful difference in lives of individuals through attentive and personalized care.
Overview
12
12
years of professional experience
Work History
Billing Clerk - Financial Dpt.
City Of Cherokee
10.2021 - 06.2024
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Psychiatric Security Specialist
State Of Iowa
02.2018 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Cultivated a security-conscious company culture by fostering open communication about potential risks and encouraging staff to be vigilant in reporting suspicious activities or concerns.
Administrative Assistant
Modern Heating & Cooling, Inc.
01.2012 - 04.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Associate of Arts - Social Work
Western Iowa Tech Community College
Sioux City, IA01.2018
Skills
- Compassionate
- Case management
- Conflict resolution
- Efficient under pressure
- Attention to detail
- Crisis intervention
- Client confidentiality
- Empathy building
- CPR, first aid, AED
- Client needs assessment
- Case needs assessments
Timeline
Billing Clerk - Financial Dpt.
City Of Cherokee
10.2021 - 06.2024
Psychiatric Security Specialist
State Of Iowa
02.2018 - 07.2023
Administrative Assistant
Modern Heating & Cooling, Inc.
01.2012 - 04.2018
Associate of Arts - Social Work
Western Iowa Tech Community College
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