Dawn Stewart

Benchmark Mortgage

05.2013 - Current

Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
Improved client satisfaction rates by providing timely communication and updates on loan statuses.
Streamlined the loan origination process with thorough pre-qualification assessments, resulting in faster decisionmaking.
Developed strong relationships with real estate agents, increasing referral business and expanding client base.
Managed a pipeline of mortgage applications, prioritizing tasks to ensure timely closings and meet clients'' needs.
Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
Assisted clients in understanding complex mortgage terms, facilitating informed decisions about their financing options.
Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
Conducted borrower interviews to gather necessary information and documentation for loan applications.
Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.
Attended networking events to build professional relationships within the local community, generating increased leads.