Dawn Stewart
Chesapeake ,Virginia
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
18
18
years of professional experience
Work History
Operations Manager
SIMOS Insourcing Solutions Corp.
Chesapeake, Virginia
07.2005 - 08.2023
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Operated forklifts to fill or empty overhead spaces.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Created and enforced policies and procedures for entire logistics team.
Education
Banning High School
Banning, CASkills
- Performance Monitoring
- Financial Management
- Logistics Oversight
- Document Control
- Health and Safety Compliance
- Customer Service
- Labor Relations
- Incidents Management
- Customer Retention
- Production
- Performance Reporting
- Process Improvement
- Staff Development
- Continuous Improvements
- Client Relationships
- Budgeting and Forecasting
- Onboarding and Orientation
- Operations Monitoring
Timeline
Operations Manager
SIMOS Insourcing Solutions Corp.
07.2005 - 08.2023
Banning High School
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