Dawn Tolle

Work History

Deals on Wheels

Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Trained new team members to apply best coding best practices and proper use of development tools.
Analyzed user feedback to gather input and identify areas required for improvement.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Neil Mitchell

Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
Operated steam cleaner to refresh and disinfect fibers of carpet.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Developed and implemented activities to improve clients' quality of life.
Developed and implemented individual care plans tailored to needs of each client.
Provided emotional support and companionship to clients.
Helped clients to maintain independence and quality of life.

Kayla Dilbeck

02.2022 - Current

Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Developed and implemented activities to improve clients' quality of life.
Developed and implemented individual care plans tailored to needs of each client.
Provided emotional support and companionship to clients.
Entrusted to handle confidential and sensitive situations in professional matter.

Dept of Social Services

02.2015 - Current

Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted disabled clients to support independence and well-being.
Provided mobility assistance such as walking and regular exercising.
Followed nutritional plans to prepare optimal meals.
Provided transportation and appointments management.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Completed regular check-ins and progress report for each client.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Entrusted to handle confidential and sensitive situations in professional matter.
Transported clients to and from medical appointments with safety and efficiency.
Provided compassionate and patient-focused care to cultivate well-being.
Maintained strong connections within caregiver community to gain continuous knowledge.
Monitored clients' overall health and well-being and noted significant changes.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Mendocino Seaside Cottages

02.2018 - 02.2026

Developed and implemented promotional strategies to increase occupancy.
Fostered safe lodging environment with reliable and effective security services.
Evaluated and promptly resolved lodging facility operational issues.
Established and upheld high standards, promoting great customer service and assistance to guests.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Oversaw day-to-day operations of a 5 room hotel with a 5 star rating for 6 years
Greeted and assisted guests by gathering information pertaining to reservations or requests.
Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
Solicited and reviewed guest feedback and promptly resolved complaints.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.