Dawn Tucksen
Eatonville,WA
Summary
I am a career driven and dedicated employee who is constantly striving to do the best and push myself to do more and learn more every day. I am focused and detail oriented. I excel at prioritizing and completing multiple tasks simultaneously and following through to achieve project goals. I am seeking a role of increased responsibility and longevity where I can utilize my knowledge, skills, dedication and abilities.
Overview
13
13
years of professional experience
Work History
Referral Coordinator and Claims
Triwest Healthcare Alliance
11.2015 - Current
- Scheduled appointments with specialists on behalf of clients.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
- Processed referral requests from patients, doctors and other health care professionals.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Medical Billing Specialist
Medical Billing Services
02.2013 - 11.2015
- Investigated and found resolution to properly bill out medical claims as to receive maximum payments from insurance companies
- Corrected codes and procedures, acquired medical chart notes, recoded claims, verified companies, patient, and eligibility information
- Adhered to all guidelines and regulations of patient and company confidentiality
- A/R and A/P experience
- Company and client correspondence
- Opening and closing of offices and accounts
- Multiple phone lines, Email, Faxes, Account and employee management
- Time Management, Scheduling and Customer service are just a few of the qualities/experiences I have gained through this position.
Factoring Specialist
Neal Freeman Investments
09.2011 - 08.2013
- Daily contact with all clients for A/R and A/P purposes
- Phones, Filing, Emails, Opening and Closing of office
- While working for this company I also worked as an administrative manager/account manager for a secondary company within the same office (Both owned by the same person) building personal rapport with business owners in the community to build relationships and help maintain their internet presence
- The company was a web design company
- I also scheduled meetings between the sales reps and business owners/managers.
Education
High School Diploma -
Bethel High School
Spanaway, Washington09.2002
Skills
- Multi-line telephone operation
- Multi-line phone proficiency
- Appointment Scheduling
- Notetaking and documentation
- Accurate Documentation
- Caseload Management
- Medical Terminology
- Pre-authorizations
- Insurance Verification
- Medical terminology knowledge
- Scheduling Software
- Data entry proficiency
- HIPAA Regulations
- Database Management
- Organizational abilities
- Patient Scheduling
Street
7321 437TH ST E
City
Eatonville
State
WA
Zip
98328
Personal Information
Hobbies: I enjoy being with my family and friends outdoors. I am an avid hunter and fisher. I take pride in being the person in my family that is a constant figure of organization and helpful resources.
References
- Jessica Lynch, Business Associate, (360) 434-8798
- Billie Jo Lugod, Business Associate, (253) 304-4505
- Wendy Wells, Supervisor, (915) 841-5582
Timeline
Referral Coordinator and Claims
Triwest Healthcare Alliance
11.2015 - Current
Medical Billing Specialist
Medical Billing Services
02.2013 - 11.2015
Factoring Specialist
Neal Freeman Investments
09.2011 - 08.2013
High School Diploma -
Bethel High School
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