Dawn Volpe
Registered Nurse
Niagara Falls,NY
Summary
Attentive nursing professional presenting high level of care, patient assistance and education. Considered hardworking and driven. Ready for new opportunity to apply exceptional nursing skills in quality assurance setting.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Nurse Care Manager-Lead
Landmark Health
Buffalo , NY
06.2021 - Current
- Create and update patient-centered care plans based on patients' individual needs.
- Offered leadership, support and clinical expertise within organization to other nurses and ancillary staff.
- Collaborate with IDT to drive effective patient care and care transitions from hospital/rehab to home, within community care settings and implement supplemental care and services for high-risk patients.
- Worked with providers and other members of IDT to complete quality metrics.
- Orientate new nurses, and assist health service managers with ongoing staff development and continuing education to staff.
- As NCM Lead, fostered excellence by "leading by example" and being hands on mentor to nursing staff.
- Created customized care plans, working with patient and families to assess and meet individual needs.
- Obtain and gathered triage information to determine appropriate avenue for care.
- Produced daily reports and quality reports for distribution to members of IDT.
Registered Nurse
Kaleida Health
Buffalo , NY
01.2006 - 11.2021
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Educated family members and caregivers on patient care instructions.
Infusion Team Supervisor
Willcare
Buffalo , NY
09.2004 - 01.2006
- Maintained safe environment for members of health care team.
- Trained new nurses in proper infusion therapy techniques, care standards, operational procedures and safety protocols
- Worked with healthcare team to develop new infusion therapy team for agency.
- Reviewed Nursing assessments for completeness and prepared for data entry.
Infusion Therapy-Registered Nurse
Staff Builders
Niagara Falls, NY
08.2000 - 08.2004
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Took vital signs to assess patient health progress and needs.
- Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
- Educated family members and caregivers on patient care instructions.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Monitored patient reactions after administering medications and IV therapies.
Shift Supervisor, Unit Manager, MDS Coordinator
Niagara Geriatric Center
Niagara Falls, NY
05.1996 - 08.2000
- Supervised, directed and motivated high-quality performance from nursing staff.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Oversaw LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties on 52 bed unit.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Education
Associates Degree - Nursing
Niagara County Community College
Sanborn, NY05.1996
Skills
- Clinical Quality Improvement
- Needs Assessment
- Patient Triage
- Accurate Documentation
- EMR Systems
- Prioritizing Patients
- Patient and Caregiver Education
- Technical Proficiency
- Mentoring Team Members
- Orientating and Training of New Nurses
- Daily/Weekly Reports Preparation and Distribution
- Health Records Review
Certification
- BLS
- ACLS
Additional Information
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
- Powerpoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett
Timeline
Nurse Care Manager-Lead
Landmark Health
06.2021 - Current
Registered Nurse
Kaleida Health
01.2006 - 11.2021
Infusion Team Supervisor
Willcare
09.2004 - 01.2006
Infusion Therapy-Registered Nurse
Staff Builders
08.2000 - 08.2004
Shift Supervisor, Unit Manager, MDS Coordinator
Niagara Geriatric Center
05.1996 - 08.2000
Associates Degree - Nursing
Niagara County Community College
- BLS
- ACLS
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