Summary
Overview
Work History
Education
Skills
Timeline
Generic

DAWN WALKER

Baton Rouge,LA

Summary

Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.

Overview

8
8
years of professional experience

Work History

District Manager

WINGSTOP
05.2023 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.

Store Manager

WINGSTOP
04.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Store Manager

CITY TRENDS
10.2016 - 01.2021
  • Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Education

High School Diploma -

CHICAGO VOCATIONAL HS
Chicago, IL
06-1990

Skills

  • Leadership skills
  • Training and coaching
  • Sales management
  • Multi-unit management
  • Staffing oversight
  • Sales orientation
  • Team Leadership
  • Budgeting skills

Timeline

District Manager

WINGSTOP
05.2023 - Current

Store Manager

WINGSTOP
04.2021 - Current

Store Manager

CITY TRENDS
10.2016 - 01.2021

High School Diploma -

CHICAGO VOCATIONAL HS
DAWN WALKER