Dawn Watkins
Los Angeles,CA
Summary
Driven Property Manager with a proven track record at Daley & Garfield Management CO., INC, excelling in tenant relations and property inspections. Demonstrated expertise in enhancing tenant satisfaction and occupancy management, alongside exceptional communication skills. Achieved operational excellence by streamlining processes and effectively managing multiple properties, ensuring compliance and high levels of tenant service.
Overview
24
24
years of professional experience
Work History
Property Manager
Daley & Garfield Management CO.,INC
06.2000 - 04.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
Education
High School Diploma -
John C. Fremont Senior High School
Los Angeles, CASkills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Exceptional oral and written communication skills
- Tenant relations
- Leasing and sales
- Property tours and inspections
- Maintenance knowledge
- Maintenance Scheduling
- Occupancy Management
- Administrative Support
- Fair housing mandates
- Tenant and eviction laws
- Vendor Management
- Multi-family property management
- Financial budgeting and reporting
- Property Management Expertise
Additional Information
Also managed another complex under the same company (Daley & Garfield Management )
3729 Vinton Ave Los Angeles Ca 90034
Additional 11Units
Proficient in Microsoft/ Outlook software applications,Yardi software, CheckScan, Checkpoint license verification
Timeline
Property Manager
Daley & Garfield Management CO.,INC
06.2000 - 04.2024
High School Diploma -
John C. Fremont Senior High School