Dawn Watson
Sylvania,OH
Summary
Dynamic Director of Custodial Services with expertise in budget management and team leadership. Proven ability in conflict resolution and operational compliance, aiming to enhance efficiency and drive positive outcomes.
Overview
22
22
years of professional experience
3
3
Certifications
Work History
Director Custodial Services
Sylvania Schools
Sylvania, OH
03.2004 - Current
- Managed budget allocations to ensure resource availability for school operationsCompleted administrative tasks to support daily operations.
- Facilitated professional development workshops to improve teaching practices among staff.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Facilitated collaboration between teams by encouraging open communication channels.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Identified opportunities for improvement in operational performance metrics.
- Negotiated agreements with external partners such as contractors or consultants.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Served as a public spokesperson at industry events or conferences.
- Assessed employee performance against established benchmarks or targets.
- Implemented systems for tracking progress on key initiatives or projects.
- Implemented new technologies to streamline processes and enhance productivity.
- Represented the organization at industry events, conferences, and public meetings.
- Ensured compliance with all relevant regulations, policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
Nursing /Communication
Ohio State University
Columbus, OHSkills
- Budget management
- Operational compliance
- Resource allocation
- Scheduled maintenance
- Strategic planning
- Customer relationship management
- Performance evaluation
- Employee training
- Team leadership
- Supervision and leadership
- Decision-making
- Planning
- Team management
- Conflict resolution
- Problem resolution
- Effective communication
- Collaboration enhancement
- Organization and time management
- Team building
- Interpersonal communication
- Relationship building
- PPE compliance
- Career growth
Certification
FEMA ICS Certified
Timeline
Director Custodial Services
Sylvania Schools
03.2004 - Current
Nursing /Communication
Ohio State University