Dawn West
Dothan,AL
Summary
Dedicated Pharmacist offering 30 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Registered Pharmacist / Assistant Pharmacy Manager
Publix Pharmacy
08.2021 - Current
- Kept prescription drugs and controlled substances safe and secure in pharmacy.
- Promoted pharmacy services to patients and medical providers.
- Dispensed medications accurately while counseling patients on proper usage and potential side effects
- Collaborated with healthcare providers to address medication-related issues and patient concerns
- Actively participated in community health initiatives, including immunization programs
- Coordinated efforts with insurance providers to resolve billing disputes and secure coverage for vital medications.
- Reduced medication errors by performing diligent drug utilization reviews and addressing potential issues proactively.
- Educated patients on proper medication usage, possible side effects, and potential drug interactions to ensure safe administration.
- Improved patient outcomes by providing thorough medication counseling and monitoring medication therapy.
- Managed high prescription volumes under tight deadlines while maintaining accuracy standards essential for patient safety.
- Boosted immunization rates within the community by administering vaccines and promoting public health awareness campaigns.
Owner/Pharmacist
Westside Pharmacy, Inc.
01.2005 - 01.2016
- Managed all aspects of pharmacy operations, ensuring compliance with regulations and standards
- Developed and nurtured strong patient relationships, providing personalized care and consultation
- Conducted drug utilization reviews to optimize patient therapy and manage medication therapy outcomes
- Oversaw medication dispensing and maintained high levels of patient safety and satisfaction
- Implemented effective inventory control processes to reduce waste and improve efficiency
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
Bachelor of Science - Pharmacy
Auburn University
Auburn, AL01.1994
Skills
- Accurate Medication Dispensing
- Patient Counseling & Relationships
- Pharmacy Management & Ownership
- Drug Utilization Review
- Inventory Control
- Strong Communication & Empathy
- Prescription Verification
- Immunization Administration
- Professional ethics
- Therapeutic Monitoring
- Medication Management
- Patient Counseling
Certification
- Registered Pharmacist, Alabama
- Immunization Certified
- CPR Certified - American Heart Association
Community Service
Volunteer Bingo Caller at local elder communities, fostering engagement and connection through social activities.
Timeline
Registered Pharmacist / Assistant Pharmacy Manager
Publix Pharmacy
08.2021 - Current
Owner/Pharmacist
Westside Pharmacy, Inc.
01.2005 - 01.2016
- Registered Pharmacist, Alabama
- Immunization Certified
- CPR Certified - American Heart Association
Bachelor of Science - Pharmacy
Auburn University
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