Dawn Whiting
Vero Beach,FL
Summary
Driven by my love of language and communication, I leveraged expert composition skills and collaborative abilities at Uber Technologies and Zaah to ensure customer satisfaction and win propsal bids consistently. My passion for learning through the arts and a results-focused approach provided me with a rating of highly-effective as an elementary and middle school teacher, showcasing my adeptness in instructional methodology, collaborative planning, and a commitment to student success.
Overview
21
21
years of professional experience
Work History
Middle School Teacher
School District of Indian River County
09.2016 - Current
- Utilized data along with curriculum requiremetns plan lessons.
- Collaborated with department and vertical team to enhance student performance.
- Provided one-on-one attention to students, while maintaining overall focus on entire group.
- Kept classroom organized, clean and safe for students and visitors.
- Completed in-service and additional training to maintain professional growth.
- Utilized various technology platforms to enhance virtual learning experiences during remote instruction periods, ensuring continued academic progress despite challenging circumstances.
Incident Response Representative
Uber Technologies
08.2013 - 03.2015
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Copy and Technical Writer
Zaah Technologies
08.2003 - 08.2008
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
Education
Reading Endoresement & ESOL Endorsement
FLDOE
Advanced Certification - Education
Sdirc
Vero Beach, FLMaster's Degree In English - English Language And Literature
City University New York Queens College
Flushing New York05.2024
Bachelor Of The Arts - English
State University of New York At Stony Brook
Stony Brook New York12.2021
Skills
- Expert composition skills
- Literary analysis
- Classroom Management
- Lesson Planning
- Organizational ability
- Learning Assessments
- Industry experience
- Highly-recognized collaborative abilities
Timeline
Middle School Teacher
School District of Indian River County
09.2016 - Current
Incident Response Representative
Uber Technologies
08.2013 - 03.2015
Copy and Technical Writer
Zaah Technologies
08.2003 - 08.2008
Reading Endoresement & ESOL Endorsement
FLDOE
Advanced Certification - Education
Sdirc
Master's Degree In English - English Language And Literature
City University New York Queens College
Bachelor Of The Arts - English
State University of New York At Stony Brook
Similar Profiles
Pam WatkinsPam Watkins
Spanish Teacher at School District Of Indian River CountySpanish Teacher at School District Of Indian River County
Casey SilverthornCasey Silverthorn
HVAC-R Service Technician at School District Of Indian River CountyHVAC-R Service Technician at School District Of Indian River County
Alicia CohenAlicia Cohen
Behavior Technician at School District of Indian River CountyBehavior Technician at School District of Indian River County