Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Wiles

Eureka,IL

Summary

Proven Child Welfare Specialist with extensive experience at Family Core, adept in case management and client advocacy. Demonstrates exceptional organizational skills and adaptability, ensuring optimal service delivery and improved child welfare outcomes. Excelled in maintaining client records and confidentiality, showcasing a commitment to quality assurance and client support.

Overview

19
19
years of professional experience

Work History

Licensed Group Daycare Home Assistant

Stephanie Henson
06.2019 - Current

-Assisted with exemplary care for children ages 6 weeks to 12 years.

-Maintained client records for DCFS licensure

-Assisted with administering and tracking client service payments as well as completing paperwork for billing of clients who received state aid for childcare and payment from DCFS for foster children

-Reported on children's behaviors as well as participating in child behavior improvement planning with outside child professionals

-Contributed to a positive care environment by modeling respect, patience, and understanding at all times.

-Facilitated recreational activities in line with child interests, providing engaging and meaningful experiences that enriched their learning experiences.

-Ensured a safe and comfortable environment by performing light housekeeping duties, such as laundry, dusting, and vacuuming.


Family Development Specialist

Family Core
07.2017 - 06.2019
  • Licensed families to be able to provide care for children in foster care
  • Supported families to assist the caseworker in maintaining safe and stable homes for children while families participate in services for permanency.
  • Collaborated with multidisciplinary teams to develop comprehensive service plans tailored to the unique needs of each home.
  • Provided consistent support for families through regular home visits, phone calls, and follow-up meetings.
  • Completed home studies on traditional and relative foster homes to ensure that the needs of the children placed in the home can be met.
  • Provided ongoing support to families during times of crisis or transition, offering compassionate guidance and connecting them with appropriate resources.
  • Contributed to a supportive team environment through active participation in staff meetings, trainings, and professional development opportunities.
  • Addressed barriers to family stability by identifying appropriate resources and assisting clients in navigating complex systems.
  • Presented at community events and conferences on topics related to family development, raising awareness and increasing visibility for the organization.
  • Prepared thorough documentation for each home, ensuring compliance with agency policies and relevant regulations while maintaining client confidentiality.
  • Delivered high-quality training sessions for foster parents, promoting best practices in family development and case management.
  • Implemented creative problem-solving techniques to address unique challenges faced by families, resulting in tailored solutions that led to positive outcomes.
  • Documented data and completed accurate updates to case records.
  • Identified appropriate family members or traditional foster homes for placement of children in foster care to facilitate in permanency for the child.

Child Welfare Specialist

Family Core
12.2016 - 01.2018
  • Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
  • Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
  • Mentored new Child Welfare Specialists through sharing knowledge and experience gained from years of practice, fostering a supportive team environment.
  • Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.

Child Welfare Specialist

The Baby Fold
09.2015 - 12.2016
  • Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
  • Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
  • Mentored new Child Welfare Specialists through sharing knowledge and experience gained from years of practice, fostering a supportive team environment.
  • Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
  • Facilitated successful adoption placements by completing detailed assessments and matching children with appropriate adoptive families.
  • Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
  • Continuously updated professional knowledge and skills by attending trainings, conferences, and workshops related to child welfare best practices.
  • Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
  • Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
  • Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
  • Provided crisis intervention services as needed for clients experiencing urgent challenges related to child protection concerns or family dynamics issues.
  • Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
  • Assisted in the placement of children into safe, nurturing foster homes by conducting comprehensive home studies.
  • Strengthened client engagement by utilizing trauma-informed practices when engaging with children and families experiencing adversity.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Facilitated family meetings to ensure communication and collaboration between family members.

Child Welfare Specialist

Camelot Care Centers
06.2015 - 09.2015
  • Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
  • Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
  • Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
  • Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
  • Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
  • Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
  • Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
  • Provided crisis intervention services as needed for clients experiencing urgent challenges related to child protection concerns or family dynamics issues.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Documented data and completed accurate updates to case records.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.

Child Welfare Specialist

The Mentor Network
06.2008 - 05.2015
  • Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
  • Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
  • Mentored new Child Welfare Specialists through sharing knowledge and experience gained from years of practice, fostering a supportive team environment.
  • Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
  • Facilitated successful adoption placements by completing detailed assessments and matching children with appropriate adoptive families.
  • Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
  • Continuously updated professional knowledge and skills by attending trainings, conferences, and workshops related to child welfare best practices.
  • Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
  • Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
  • Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
  • Provided crisis intervention services as needed for clients experiencing urgent challenges related to child protection concerns or family dynamics issues.
  • Contributed to improved inter-agency collaboration by participating in joint meetings, trainings, and initiatives focused on enhancing child welfare practice.
  • Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
  • Assisted in the placement of children into safe, nurturing foster homes by conducting comprehensive home studies.
  • Increased access to resources for struggling families by connecting them with relevant community organizations and programs.
  • Enhanced family reunification rates through diligent monitoring and support of parent-child visitations.
  • Strengthened client engagement by utilizing trauma-informed practices when engaging with children and families experiencing adversity.
  • Coordinated closely with schools, medical providers, therapists, and other relevant professionals to ensure comprehensive support for children in care.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Facilitated family meetings to ensure communication and collaboration between family members.

Child Welfare Specialist

Lutheran Social Services Of IL
12.2005 - 06.2008
  • Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
  • Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
  • Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
  • Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
  • Continuously updated professional knowledge and skills by attending trainings, conferences, and workshops related to child welfare best practices.
  • Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
  • Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
  • Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
  • Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
  • Assisted in the placement of children into safe, nurturing foster homes by conducting comprehensive home studies.
  • Enhanced family reunification rates through diligent monitoring and support of parent-child visitations.
  • Coordinated closely with schools, medical providers, therapists, and other relevant professionals to ensure comprehensive support for children in care.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.

Education

Bachelor of Science - Social Work

Illinois State University
Normal
05.2005

Skills

  • Scheduling appointments
  • Childcare experience
  • Client documentation
  • Documentation accuracy
  • Case Management
  • Progress Documentation
  • Customer Service
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Organizational Skills
  • Adaptability and Flexibility
  • Decision-Making
  • Certified in CPR/AED
  • Microsoft Office
  • Client Advocacy
  • Self Motivation
  • Maintaining Client Records
  • Written Communication
  • Quality Assurance
  • Document Management
  • Case File Management
  • Data Confidentiality

Timeline

Licensed Group Daycare Home Assistant

Stephanie Henson
06.2019 - Current

Family Development Specialist

Family Core
07.2017 - 06.2019

Child Welfare Specialist

Family Core
12.2016 - 01.2018

Child Welfare Specialist

The Baby Fold
09.2015 - 12.2016

Child Welfare Specialist

Camelot Care Centers
06.2015 - 09.2015

Child Welfare Specialist

The Mentor Network
06.2008 - 05.2015

Child Welfare Specialist

Lutheran Social Services Of IL
12.2005 - 06.2008

Bachelor of Science - Social Work

Illinois State University
Dawn Wiles