Dawn Wilkerson
Altamonte Springs,FL
Summary
Accomplished Office Coordinator with a proven track record at Brantley Nurseries, enhancing operational efficiency and customer satisfaction. Expert in office administration and client relationship management, adept at fostering professional relationships and streamlining records management. Demonstrated ability to increase customer loyalty through effective problem resolution and exceptional organizational skills.
Overview
11
11
years of professional experience
Work History
Office Coordinator
Brantley Nurseries
02.2014 - Current
- Provided administrative support to executives and office staff. Assist with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Associate Degree In Nursing - Nursing Science
Valencia College
Orlando, FLSkills
- Office Administration
- Customer Service
- Administrative Support
- Records Management
- Client Relationship Management
- Office Equipment Maintenance
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Organizational Skills
Timeline
Office Coordinator
Brantley Nurseries
02.2014 - Current
Associate Degree In Nursing - Nursing Science
Valencia College
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