Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Dawn Williams

Redford,MI

Summary

Change management professional with a proven track record of successfully guiding organizations through transitions. Adept at fostering team collaboration and driving results. Demonstrated expertise in stakeholder engagement, process improvement, and strategic planning. Recognized for adaptability and effective communication skills, ensuring smooth transitions and delivering positive outcomes.

Overview

10
10
years of professional experience

Work History

Change Lead

Amazon DET1
01.2022 - Current


  • Standardized best practices across various departments as a Change Lead through continuous process improvement.
  • Mitigated potential projects through thorough analysis and proactive planning, ensuring minimal disruption to ongoing business operations.


PIT Boss

Amazon DET1
09.2021 - 01.2022

Responsible for the upkeep of PIT trucks and keeping employees trained on the use of hydrogen fuel pumps as well as working with the maintenance team.

Lead Problem Solver

Amazon
10.2018 - 03.2020

Search multiple network systems to locate customer shipments to meet CPT times while processing damages and overages as well as keeping track of DPMO in my department. I also assist Amazon associates with problems they encounter while packing.

Supervisor

AG3 Cleaning
11.2016 - 10.2017

Manage employees work load and assignments while monitoring their progress, efficiency and time management. I also did payroll and disbursements.

Line Lead

Technicolor
11.2014 - 07.2016

Processed customer orders as well as loading and shipping them. We also made display shelves for big supply chains for the purpose of sales.

Education

No Degree - Business Management

Schoolcraft College
Livonia, MI
07-2028

Criminal Justice

Southwestern Community College
Memphis, TN
2015

Business Management

University of Phoenix
Southfield, MI
2002

Business Management

Baker College
Jackson, MI
1996

Business Management

Jackson Community College
Jackson, MI
1994

Skills

  • Time Management
  • Leadership
  • Payroll and Disbursement
  • Microsoft Office (Word, Excel, Powerpoint)
  • lean Six Sigma, ACES
  • Change management methodologies
  • Training and coaching
  • Teamwork and collaboration
  • Problem-solving
  • Conflict resolution

Education and Training

other,other,other,other

Timeline

Change Lead

Amazon DET1
01.2022 - Current

PIT Boss

Amazon DET1
09.2021 - 01.2022

Lead Problem Solver

Amazon
10.2018 - 03.2020

Supervisor

AG3 Cleaning
11.2016 - 10.2017

Line Lead

Technicolor
11.2014 - 07.2016

Business Management

University of Phoenix

Business Management

Baker College

Business Management

Jackson Community College

No Degree - Business Management

Schoolcraft College

Criminal Justice

Southwestern Community College
Dawn Williams