Dawn Wilson
Bridgeport,WV
Summary
Dedicated leader with extensive experience in customer service and team development. Proven ability to drive sales and maintain high standards while ensuring client satisfaction and operational efficiency.
Overview
32
32
years of professional experience
Work History
In Home Care giving
Self Employed
Bridgeport, WV
11.2023 - 08.2025
- Executed daily responsibilities with precision and efficiency.
- Ensured physical and emotional well-being of individuals.
- Provide compassionate and personal care.
FT Clerk
Go -Mart Inc.
06.2023 - 10.2023
- Providing customers with dependable and quality service.
- Maintaining a clean and organized store.
- Merchandising and implementing inventory on fixtures and displays.
Master Merchandiser
Driveline Retail
02.2023 - 10.2023
- The ability to work independently while working in various retail locations.
- Activities vary including auditing products, counting inventory.
- Setting new fixtures and displays to POG and setting products to new layouts.
Brand Ambassador
Plexus Worldwide
05.2021 - 12.2021
- Providing natural plant-based supplements.
- Building and coaching teammates.
- Representing the brand positively and sharing marketing strategies to new audiences.
FT Home Consultant
Jack's Furniture Center
03.2015 - 02.2017
- Develops strong working relationships with clients and colleagues.
- Communicates effectively and has strong written and verbal presentation skills.
- Problem-solves well independently and with others.
Assistant Store Manager
Kohl's Dept Store
07.2005 - 06.2010
- Play a large part in driving sales and profit by ensuring customer satisfaction and brand standards through hiring.
- Train and development of associates in customer engagement, operations and merchandise presentation.
- Multiple years managing a significant retail sales volume in a high-growth retail environment.
FT Jewelry Specialist
Gordon's Jewelers
11.2004 - 06.2005
- Working closely with customers to determine their needs and budget to insure quality customer service.
- Maximizing personal and store performance.
- Responsibilities include inventory control, managing deliveries, inspecting and managing inventory records.
Store Manager
Hot Topic
01.2004 - 10.2004
- Ensuring that the store achieves the sales plan and/ or comp sales goals.
- Recruit, develop and retain super collaborative and passionate team members.
- Merchandising the store in a compelling way, while launching all promos in a timely manner.
Store Manager
Fashion Bug
01.2001 - 07.2003
- Responsible for facilitating and supervising daily operations.
- Motivating sales team, creating business strategies, developing promotional material, and training new staff.
- Maintaining inventory control, receiving and payroll.
Assistant Store Manager
Goody's Family Clothing
07.2000 - 12.2000
- Assist Store Manager in implementing workflow procedures based on company's standards.
- Daily cash office reports and balance.
- Scheduling and hiring of new staff along with training and development.
Store Manager
9.99 Stockroom
03.1993 - 07.2000
- Develop strategies to improve customer service.
- Conducting performance reviews and appraisals.
- Management Proficiency.
Education
GED -
Lincoln High
Shinnston, WV08-1989
Skills
- Compassionate care
- Client relationship management
- Store merchandising
- Inventory management
- Employee training
- Customer service
References
- Pete Sotirakis, Sales Manager, Jack's Furniture Center, (304) 203-3080
- Chris Blythe, Store Manager, Kohl's, (304) 842-3591
- Gary Wingert, District Manager, Kohl's, (412) 498-8785
- Susan Bennett, Personal Reference, (304) 641-7465
- Peggy Matish, Personal Reference, (304) 626-3788
Timeline
In Home Care giving
Self Employed
11.2023 - 08.2025
FT Clerk
Go -Mart Inc.
06.2023 - 10.2023
Master Merchandiser
Driveline Retail
02.2023 - 10.2023
Brand Ambassador
Plexus Worldwide
05.2021 - 12.2021
FT Home Consultant
Jack's Furniture Center
03.2015 - 02.2017
Assistant Store Manager
Kohl's Dept Store
07.2005 - 06.2010
FT Jewelry Specialist
Gordon's Jewelers
11.2004 - 06.2005
Store Manager
Hot Topic
01.2004 - 10.2004
Store Manager
Fashion Bug
01.2001 - 07.2003
Assistant Store Manager
Goody's Family Clothing
07.2000 - 12.2000
Store Manager
9.99 Stockroom
03.1993 - 07.2000
GED -
Lincoln High