Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawn Wilson

Sierra Vista,Arizona

Summary

Dedicated Medical Assistant with extensive experience at Family Health Center, excelling in patient scheduling and clinical documentation. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in EHR management and vital sign monitoring, ensuring compliance with HIPAA regulations while fostering a safe and welcoming environment.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Assistant /Secretary

Family Health Center
05.2015 - 07.2024
  • Scheduled patient appointments, optimizing office workflow for improved efficiency.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Measured patient spirometry.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Supported patient intake processes by verifying information and updating medical records.
  • Assisted healthcare professionals with routine examinations and procedures to ensure patient comfort.
  • Maintained cleanliness and organization of examination rooms to promote a safe environment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Medical Assistant/Secretary

Dr. Anthony Nazaroff
05.2003 - 05.2014
  • Assisted healthcare providers with patient examinations and procedures to ensure efficient workflow.
  • Managed patient records using electronic health record (EHR) systems to enhance data accuracy and accessibility.
  • Administered medications and injections under supervision, ensuring compliance with safety protocols.
  • Coordinated patient scheduling and follow-up appointments to optimize clinic operations and patient care continuity.
  • Educated patients on treatment plans, medication usage, and preventive care for improved health outcomes.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Improved clinical workflow with introduction of electronic health records system.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered multi-line phone system and enthusiastically greeted callers.

Education

High School Diploma -

Eastridge High School
Irondequoit, NY
06-1978

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Procedure assistance
  • Compassionate
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality
  • Appointment setting
  • Compassionate caregiver
  • Sterilization techniques
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Sterile technique
  • Simple dressings
  • Prioritizing stat orders
  • Payment collection
  • Valid AZ driver's license
  • Specimen labeling

Certification

CPR and Basic Life Support Certification

Timeline

Medical Assistant /Secretary

Family Health Center
05.2015 - 07.2024

Medical Assistant/Secretary

Dr. Anthony Nazaroff
05.2003 - 05.2014

High School Diploma -

Eastridge High School

Similar Profiles

CREATE PROFILE