Dawn WILSON
Milwaukee,WI
Summary
Experienced healthcare professional prepared for demanding emergency room environments. Skilled in patient assessment, critical care, and rapid decision-making. Strong focus on teamwork, reliability, and adapting to changing needs. Adept at handling high-pressure situations with compassion and precision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse
Advocate Aurora Burlington Medical Center
10.2021 - Current
- Administered critical care interventions to patients experiencing life-threatening conditions in fast-paced environment.
- Collaborated with multidisciplinary teams to develop and implement patient-centered care plans.
- Monitored vital signs and patient status, promptly responding to changes in condition.
- Educated patients and families on discharge instructions and follow-up care requirements.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
Nurse Case Manager
United Healthcare, UHG
03.2017 - 06.2025
- Conducted comprehensive assessments to develop individualized care plans for diverse patient populations.
- Collaborated with multidisciplinary teams to ensure coordinated care and optimal patient outcomes.
- Managed complex cases by integrating medical, social, and environmental factors into treatment strategies.
- Applied critical thinking skills during case reviews to identify potential risks or challenges before they escalated into larger issues.
- Reduced hospital readmissions through vigilant monitoring and prompt intervention for at-risk patients.
- Adept in utilization review, discharge planning, NCQA, Medicaid, Medicare, and CMS guidelines
Emergency Room Registered Nurse
Froedtert Hospital
11.2019 - 03.2022
- Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Emergency Room Registered Nurse
Aurora St. Luke's Medical Center
11.2011 - 12.2017
- Assisted in triaging incoming patients to prioritize care based on urgency of medical needs.
- Utilized electronic health record systems for accurate documentation and efficient information retrieval.
- Mentored new nursing staff on emergency protocols and best practices in patient care delivery.
- Participated in quality improvement initiatives to enhance service delivery and patient outcomes.
Education
Bachelor of Science - Nursing
Alverno College
Milwaukee, WI05-2008
Skills
- Emergency care
- Adaptability
- Effective prioritization
- Critical thinking
- Sound clinical decision-making
- Care coordination
- ESI Triage and rapid assessment
- Collaborative teamwork
- Effective communication
- Patient advocacy
- Trauma Response and critical care
- Compassion and empathy
Certification
- BLS (2026)
- ACLS (2027)
- PALS (2027)
- TNCC (2026)
Timeline
Emergency Room Registered Nurse
Advocate Aurora Burlington Medical Center
10.2021 - Current
Emergency Room Registered Nurse
Froedtert Hospital
11.2019 - 03.2022
Nurse Case Manager
United Healthcare, UHG
03.2017 - 06.2025
Emergency Room Registered Nurse
Aurora St. Luke's Medical Center
11.2011 - 12.2017
Bachelor of Science - Nursing
Alverno College